Job opportunity For Senior Relationship Manager - Adyar-Immediate!

Position: Relationship Manager/Senior Relationship Manager

Role Overview:

The Relationship Manager/ Senior Relationship Manager is responsible for understanding customer requirements, meeting service metrics guidelines, retaining customers, converting prospects and assisting them in finding suitable partners.

Key Responsibilities:

• Understanding the customer requirement accurately.
• Helping customer find suitable profiles keeping in mind their requirements.
• Delivering quality service to paid members and working closely to maintain a good rapport with them.
• Searching, screening, short listing, establishing contact, initiating meeting between members and creating success stories.
• Managing a set portfolio of customers with robust follow up Understanding the customer requirement accurately.
• Helping customer find suitable profiles keeping in mind their requirements.
• Delivering quality service to paid members and working closely to maintain a good rapport with them.
• Searching, screening, short listing, establishing contact, initiating meeting between members and creating success stories.

Skill and Competencies required:

Functional

1. Good proficiency in English and one of the regional languages (Telugu/Malayalam/Hindi)

2. Telemarketing or Customer Service / Selling Skills

3. Basic computer skills MS Excel, Word

Behavioural

1. Communication – Oral & Written skills / Listening

2. Business / Telephone Etiquette

3. Influencing Skills

4. Empathy

5. Self-driven / Initiative

6. Ability to manage stress

7. Willingness to learn

CTC & Benefits:

• 2.5 to 4.5 lakhs (Exclusive of Incentives)
• Group Mediclaim and Group Term Life
• Day Shift

Please contact MS Sangeetha HR 'Mobile no' given below.

Matrimony com
matrimony.com provides both matchmaking and wedding-related services through websites, mobile sites, and mobile applications and is also complemented by 120+ company-owned retail outlets. Its flagship products are Bharat Matrimony, Community Matrimony, and Elite Matrimony in the matchmaking business, with over 6 million active members availing our services. With a strong leadership in matchmaking, matrimony.com has been expanding into a highly unorganized $ 80 billion wedding services Industry. Our goal is to build a billion-dollar revenue company as a long-lasting institution with a legacy for the generations to come. Our offerings in the marriage services business are matrimonybazaar.com and mandap.com. Matrimony has also forayed into international markets with its UAE operations completing over 3 years and Bangladesh operations commencing in 2021.