Category Business Development Manager - Amazon Business, Amazon Business
2 years ago Marketing & Communication Bengaluru 170 views Reference: 19253Job Details
Job ID: 2090011
Amazon Business is a USD25B+ business spanning 9 countries (US, Germany, UK, France, Italy, Spain, Japan, Canada and India). Amazon Business (amazon.in/business) launched in India in September 2017 with the vision to be the destination for all businesses in India to find, discover and buy for all their business needs, and it is still day 1 for us. Amazon Business represents an incredible opportunity to address a vast new market segment and customer base and is an area of high interest for Amazon. We are focused on building solutions that enable the B2B customer to find, research, and buy products and services from a vast selection, across multiple devices, marketplaces and regions. Our customers include individual professionals, small businesses to large institutions (and everything in between). Our business customers have different needs than the traditional Amazon customer and we are reinventing everything from how we display our selection, price our products, and provide the right customer experience.
We are looking for a hands-on, detail oriented and highly motivated Business Development Manager to develop and manage specific categories for Amazon Business. This role will help drive the growth and shape the future of B2B e-commerce in India by working on key Amazon offerings. The Category BDM will work with Sales, Account Management, Legal, Finance, Program Management, Marketing, Merchant Technologies and other stakeholders to create a high-quality experience for businesses and sellers. They also engage with strategic accounts to grow the Marketplace business and drive better selection, quality, and operational performance. Category BDMs are advocates for the seller in category planning. The position is based at the Amazon India headquarters in Bangalore.
Role and Responsibilities:
Business Development
- Define category focus for the Marketplace organization
- Collaborate with Category Management and Sales for brand/seller recruitment to drive B2B specific unique selection
- Attend tradeshows and other seller-facing events to identify key sellers, brands who may want to operate as sellers and understand category-relevant trends
- Resolve seller-related escalations for Marketplace, where SOPs do not suffice, and BDM intervention is required
Seller engagement
- Provide inputs to Account Management for identifying strategic sellers.
- Work with Account Management to drive business specific inputs with these sellers
- Share category goals and best practices with sellers
- Perform high-level business reviews – understand their strategy and goals
- Communicate category-specific policy changes
- Identify marketing opportunities within the category
- Collaborate with internal teams to identify and mitigate category specific seller issues (counterfeit, gray market goods, review abuse, etc.)
Account Management
- Manage top accounts to drive best in class inputs. Lead the way for other teams to follow this best in class inputs.
- Analyze the business to understand trends, shifts, spikes/dips etc.
BASIC QUALIFICATIONS
- Bachelor's degree and 2+ years of experience
- Excellent written and verbal communication skills.
- Familiarity with Microsoft Office, particularly Word and Excel.
PREFERRED QUALIFICATIONS
- Work experience in consumer product sales/marketing or in e-commerce.
- Prior experience influencing C-level executives.
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