Experience: 2 year 5 years

Job Location Manesar, Gurgaon

Qualifications:

• Essential: Diploma in Mechanical, B.Sc. (Physics / Chemistry ), M.Sc. (Physics/ Chemistry)
• Desirable: Degree in Mechanical
• Specialization: Hardgoods Testing background.

Experience Profile:

• Minimum Years : 2 Maximum Years : - 5
• Industry/ Sector: Hardgoods Lab / Manufacturing Industry (Toys, Stationary items, Furniture, Housewares, Candle, Decorative, Food Packaging)
• Scope of job /Activities handled: Fair knowledge of Physical and Chemical testing on products and client handling for products viz. Food Contact Material Testing, Food Packaging, films and coatings, Cookware, Decorative products etc.

Brief Job Description:

• Coordinate with client for routine hardgoods testing enquiry
• Focused and dedicated approach to ensure clients gets timely and accurate response.
• Ensure seamless process from sample registration to report delivery for client service management
• Anticipate, identify and understand clients needs and pass on to sales team for sales opportunities
• Prepare quotations, service agreements within set deadlines.
• Go beyond regular service level and provide extra-mile support
• Ask for more business while interacting with customers
• Go beyond clients' core business to identify new opportunities

Key Results Areas ( KRAs) & Key Deliverables:

• Work efficiency
• Client Management
• Timely response
• Dedication towards work
• Responsible in job role
• Good client communication

Technical / Behavioral / Managerial / Critical Skills Desired:

Executive good communication & technical knowledge

SGS is the world’s leading inspection, verification, testing and certification company. Recognized as the global benchmark for quality and integrity, SGS has a gigantic network of more than 2,600 offices and laboratories around the world.