US Non Voice Health Care Process

Tech Mahindra Hiring Analyst for Health Care Process ( Work from Office)

Role :-

• Verify, create, modify, policy servicing, update claim and providers records for group and individual customers within defined SLA.
• Follow up with the doctors office through voice calling & fax for procurement of the medical documents of the insured.

Responsibilities :-

• Review, analyze and process transactions in accordance with business process documents
• Follow up with the doctors office through voice calling & fax for procurement of the medical documents of the insured.
• Ensuring customer satisfaction and strive to meet service standards by demonstrating accuracy with attention to detail, timely and methodical transaction processing
• Demonstrates ability to work on routine matters with minimum supervision
• Demonstrates continuous learning by updating job knowledge with available resources resulting in positive impact at work
• Ability to be flexible and multitasking by accepting ownership for accomplishing new and different requests assigned by supervisor
• Ability to use own initiative in team environment
• Provide timely response to queries from internal and external stakeholders
• Develop strong partnership with peers, mentors, support functions and leaders

Key Skills:-

Minimum 1-year experience in calling profile with US clients / customers

• Minimum 1-year experience of transaction processing in Insurance ( Abroad Health/ Life/ Disability/ Dental Claims processing preferred.
• Typing skills 30 to 35 Wpm, 30 to 35 wpm, 98% accuracy
• Excellent written and communication skills and command on English language is a must.
• Willingness to work in rotational shift
• Proficient in MS office

Contact - Mayuresh - HR - Mobile number given below

This is a walk-in to proceed further contact HR at the venue on date and time mentioned.

Please contact the HR on the mobile number mentioned below.

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