Urgent Requirement-Relationship Manager (Bhubaneswar)

Department Overview
Assisted Services is a personalized matchmaking service offering assistance to busy professionals or people who need assistance in their partner search. We have efficient Relationship Managers who find joy and pride in helping our members find their soul mates.The Relationship Manager/ Senior Relationship Manager is responsible for understanding customer requirements, meeting service metrics guidelines, retaining customers, converting prospects and assisting them in finding suitable partners.

• Understanding the customer requirement accurately.
• Helping customer find suitable profiles keeping in mind their requirements.
• Delivering quality service to paid members and working closely to maintain a good rapport with them.
• Searching, screening, short listing, establishing contact, initiating meeting between members and creating success stories.
• Managing a set portfolio of customers with robust follow up.
• Excellent verbal & written communication, fluency in the regional language, pro-activeness, listening skills, service orientation, Integrity.
• Punctuality & Presentation skills.
• Emotional quotient, Persuasion Skills.
• Ability to read/interact to understand the client requirements.
• Graduate in any specialization with a minimum of 1 year experience in directly interfacing with the Customer.
• Experience in Personalized service would be an added advantage.

Please Contact MS Ananya Dash HR 'mobile no' given below.

Matrimony.com provides both matchmaking and wedding-related services through websites, mobile sites, and mobile applications and is also complemented by 120+ company-owned retail outlets. Its flagship products are Bharat Matrimony, Community Matrimony, and Elite Matrimony in the matchmaking business, with over 6 million active members availing our services. With a strong leadership in matchmaking, matrimony.com has been expanding into a highly unorganized $ 80 billion wedding services Industry. Our goal is to build a billion-dollar revenue company as a long-lasting institution with a legacy for the generations to come. Our offerings in the marriage services business are matrimonybazaar.com and mandap.com. Matrimony has also forayed into international markets with its UAE operations completing over 3 years and Bangladesh operations commencing in 2021.