Urgent Hiring - Tele Marketing Sales Executive

Job Title: Service Officer / Service Executive / Senior Service Executive / Service Specialist

Candidates with Graduate Must

Age Criteria - till 30

FRESHERS CAN ALSO APPLY

Experience- Min 6 Months to 1-year outbound telesales // telecalling

Perks and Benefits:

On-time salary every month of 30th

Sales incentive.

PF, ESIC, and Gratuity facilities.

Every year salary increments & promotions.

Leaves benefits.

Learning & development continuous training facilities.

Role Overview:

The Telesales & Service Associate of Bharat Matrimony sells paid memberships over the phone to clients who are looking for matrimony alliances. The job is to reach out to various customers over the phone, explain to them the product & features, and deliver value to the customers.

Key Responsibilities

Responsible for making outbound calls and regular follow-ups on leads assigned. Build a strong relationship/trust with customers by understanding the customer requirements and suggesting the right product to the Customers.

Selling Membership over the phone and achieving the targeted sales numbers & value, setting quality parameters

Explaining the product features in detail and how to use the packages.

Understand the Customer requirements, and encourage them to upgrade/renew the matrimony packages.

Address all the issues/grievances of customers and provide the right customer experience. Capture the insights from customer interactions and share them with the internal team. Strictly adhere to the process requirements

Skill and Competencies required:

Functional

Business Knowledge Process Knowledge

Product Knowledge

Customer Orientation

Language skills English / Regional language

Telemarketing / Selling Skills

Basic computer skills MS Excel, Word

Behavioral

Values Integrity / Honesty / Respect

Communication Oral & Written skills / Listening

Executive Presence

Business / Telephone Etiquette

Influencing Skills

Empathy

Self-driven / Initiative

Ability to manage stress

Willingness to learn

Please Contact MS Debapriya Mukherjee HR 'mobile no' given below.

Matrimony.com provides both matchmaking and wedding-related services through websites, mobile sites, and mobile applications and is also complemented by 120+ company-owned retail outlets. Its flagship products are Bharat Matrimony, Community Matrimony, and Elite Matrimony in the matchmaking business, with over 6 million active members availing our services. With a strong leadership in matchmaking, matrimony.com has been expanding into a highly unorganized $ 80 billion wedding services Industry. Our goal is to build a billion-dollar revenue company as a long-lasting institution with a legacy for the generations to come. Our offerings in the marriage services business are matrimonybazaar.com and mandap.com. Matrimony has also forayed into international markets with its UAE operations completing over 3 years and Bangladesh operations commencing in 2021.