Urgent Hiring For Customer Care officer - M.G. Road, Gurgaon Fresher's job

About the company- ASSOCIATE COMPANY OF AIS (ASAHI INDIA GLASS LTD) SHIELD AUTOGLASS LIMITED (Windshield Experts) is a 50:50 Indo - Japanese joint venture. The company is a subsidiary of Asahi Glass Company, Japan and associate company of ASAHI INDIA GLASS LIMITED, the largest integrated glass company in India. Windshield Experts is the first and only network of specialized repair and replacement centers for automotive glass in India. The company was established in 2001 with the opening of first service center in New Delhi and currently has a network of 90+ service centers spread across 50+ cities in India

Company AIS Windshield Experts

Profile Customer Care Officer

Job Location Gurgaon

Responsibilities :-

• Calls
• Voice Process
• Calling
• Inbound Calls
• Outbound Calls
• Solve Queries

Handling customer calls

Handling customer enquiries following all defined SOPs for all WE products & services

Conversion of enquiries

Effectively handling all calls through all customer processes & facilitate conversion

Meet defined call center KPIs

Maintain defined SOPs

Requirements:

• Minimum experience required: 06 months in Calling.
• Any Graduate or Diploma or 12th Pass.
• Good Communication in English

Please contac MS Gulafsha Khan HR 'mobile no' given below.

About the company- ASSOCIATE COMPANY OF AIS (ASAHI INDIA GLASS LTD) SHIELD AUTOGLASS LIMITED (Windshield Experts) is a 50:50 Indo - Japanese joint venture. The company is a subsidiary of Asahi Glass Company, Japan and associate company of ASAHI INDIA GLASS LIMITED, the largest integrated glass company in India. Windshield Experts is the first and only network of specialized repair and replacement centers for automotive glass in India. The company was established in 2001 with the opening of first service center in New Delhi and currently has a network of 90+ service centers spread across 50+ cities in India