U.S. Payroll Analyst, Cx

Amazon.com employs more than 1M staff worldwide and our team’s goal is to pay our employees accurately and on time, with the highest customer obsession and controller-ship, at the lowest cost to Amazon.

Amazon seeks a Payroll Analyst with 2-3 years relevant experience in a large customer-oriented corporate environment where Payroll is processed on a weekly and monthly basis in multiple countries and time zones.

Core deliverables:
- Pay Amazon employees accurately, on time and every time.
- Meets and/or exceeds productivity and accuracy targets for assigned audit/quality processes.
- Training/update/coaching on mapping operations in the capacity of an SME.
- Ticket management (meeting SLAs and responding/resolving tickets).
- Drive process/system improvements basis ongoing trends/gaps identified.
- Execute on assigned project components of specific audit processes.
- 24/7/365 availability, including willingness to work on weekends, and outside of the "standard" work day.




We are open to hiring candidates to work out of one of the following locations:

Hyderabad, TS, IND

BASIC QUALIFICATIONS

Basic Qualification
- 2+ years of relevant work experience in Payroll.
- Good communication skills (verbal and written).
- Microsoft Excel, Word and Outlook skills are a must have.
- Flexible to work in rotational shifts including US time zone.
- This role requires working on weekends with two week offs on consecutive days in a week.

PREFERRED QUALIFICATIONS

- Prior experience in US Payroll
- FPC Certification