Telecaller Fresher's job

Full Job Description

Customer Support Executive
Job Description: -
1.Handle customer complaints, provide appropriate solutions within the time limits; follow up to
ensure resolution.
2.Provide accurate, valid and complete information by using the right methods/tools in terms of
resolution.
3.Keep records of customer interactions, process customer accounts and file.
4.Identify and assess customers’ needs to achieve satisfaction.
5.Manage large amounts of incoming phone calls.
6.Build sustainable relationships and trust with customer accounts through open and
interactive communication.
Desired Skills and Competencies : -
Any Bachelor’s degree.
Good Communication skills.
Problem and Issue handling skills.
Ability to handle customer concern with a positive note.
Proactive and Situation handling skills.
Basic Computer/Excel knowledge
Taking Responsibility.
Minimum 1 year Customer support experience from service industries.

Language- English and Hindi Mandate( Kannada,Tamil and Telugu will be additional preference)
*Prefer to work on weekends.

Job Types: Full-time, Fresher

Benefits:

• Provident Fund

Schedule:

• Day shift

Supplemental Pay:

• Commission pay
• Performance bonus

COVID-19 considerations:
All employees needs to be vaccinated, mask and senitization is mendatory

Education:

• Bachelor's (Preferred)

Experience:

• tele sales: 1 year (Required)
• total work: 1 year (Required)

Language:

• Hindi (Required)
• English (Required)

Hiring Insights

Hiring 10+ candidates for this role

NoBroker is a new and disruptive force in the Real Estate Industry. We’re a site that’s built to let you buy, sell, rent, find a PG or a flatmate WITHOUT paying any brokerage. Our mission is to lead India’s real estate industry, towards an era of doing real estate transactions in a convenient and brokerage-free manner. We currently save our customers over 250 crores per year in brokerage.NoBroker was founded by alumni from IIT Bombay, IIT Kanpur & IIM Ahmedabad in March 2014 and have since served over 35 lakh customers. As a VC funded company, we’ve raised over 20M+ in a couple of rounds of funding.