Technical Support Engineer-Vmware

Join us as a Technical Support Engineer 2 on our Technical Support team team in Bangalore to do the best work of your career and make a profound social impact.

What you’ll achieve

As a Technical Support Engineer 2, you will provide top-class technical support to our customers by building an in-depth knowledge of our customers’ priorities & issues and resolving complex technical issues in a fast-paced, customer critical environment, working on improving processes, standards and strategies to perfect our Support Services.

You will:

• Be a part of the team which is accountable & responsible for providing remote management, support, and ongoing issues & maintenance of VxBlock environments within a customer’s VxBlock Infrastructure Platform in a 24x7x365 environment

• for & execute and document moderate to complex operational tasks

• work requests that are assigned and have experience in moderate to complex research

• fact finding using various tools and informational sources

Take the first step towards your dream career

Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:

Essential Requirements

• 3+ years of relevant experience with VMware ESXi, ESX 6/7.x, vCenter 6/7.x. This experience should include troubleshooting but also can include the planning, deployment, configuration of host systems and virtual machines

• Knowledge on Virtual Networking concepts, Strong troubleshooting and analytical experience while working with customer

• VMware (ESX /VSphere) support Experience, VCP certification(mandatory)

• Knowledge & experience on VMWare ESX Server Hardware setup with HA/DRS, upgrading ESXi hosts and VM guests using VMware Update Manager

• SCCM, vNext understanding, SCOM understanding AND/OR Clustering/VMotion

• Experience with server migration/upgrade of VMware environment from one version to another

Desirable Requirements

• Knowledge on VMware NSX
• VMware VCP/VCAP certifications.

Interested candidates Click on below link Apply Online and you will be redirected to Career Page of Company or Career url.

We believe that progress lives at the intersection of technology and humanity, and that our role is to bring innovation to people everywhere to drive progress around the world. Every member of our team plays a critical role in bringing our purpose to life — through our work, passion and commitment to do the absolute best we can for our company, our customers and each other.