Team Manager
1 year ago Marketing & Communication Pune 135 views Reference: 27644Job Details
DESIGNATION Team Manager
LOCATION- Chandan Nagar, Pune
SHIFT- Fixed day shift (Monday to Saturday) (Sunday as per requirement)
AGE- 24 To 30
EXPERIENCE - 3-5 Years
DUTIES & RESPONSIBILITIES -
- Should have handled minimum of 20-50 agents.
- Should know throughput calculations like Attrition, Shrinkage.
- Effectively communicate project expectations to team members in a timely and clear manner.
- Should have handled the team weekly reviews and encourage team to meet organizational goals.
- Responsible for staff retention within the team.
- Should be from collection or any other background.
- The Candidate should have good experience in Sales, Customer Service or Collections, especially Recovery. Must have knowledge of handling financial products (Credit Cards, PL, Two-wheeler other Consumer Loans Etc.)
- Negotiating with customers in cases when non-payment occurs.
- Must have excellent communication & good knowledge in excel (vlook-up, hlook-up and pivot table).
- Must be able to handle the clients and should have good communications skills while communicating through calls and mails.
- Ability to effectively prioritize and execute tasks in a high-pressure environment is crucial.
- Experience working both independently and in a team-oriented, collaborative environment.
- Candidate must be in Pune and Immediate joiner.
- DRA Certified preferred.
Please contact MR Sujith Kumar HR 'mobile no' given below.
Company Description
We are a leading loan collections agency in Pune. We are in market since past 10 years. We are Located in Chandan Nagar, Pune. We are working with domestic process. Our main business is in loan collection and customer service.
We're seeking a qualified Team Manager to handle the team of around 20-50 agents. Team Manager will utilize their skills to generate revenue to the organization and able to develop their work experience, build a confidence within. The ideal candidate will be a quick learner with strong team handling skills, and demonstrate the ability to showcase our offerings in a compelling way.
We're seeking a qualified Team Manager to handle the team of around 20-50 agents. Team Manager will utilize their skills to generate revenue to the organization and able to develop their work experience, build a confidence within. The ideal candidate will be a quick learner with strong team handling skills, and demonstrate the ability to showcase our offerings in a compelling way.
