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Team Leader Operations

3 years ago   Human Resources   Chennai   466 views Reference: 10318
Job Details

Roles and Responsibilities

To meet designated targets by actively monitoring bucket efficiencies and recommendations for improvement based on gap analysis
Ensuring effective manpower alignment to drive bucket efficiencies
Mentoring and coaching of team on collection related processes.
Daily, weekly Review to keep a track of team performance against the target
Liaising with support functions to improve team performance
Needs to control absenteeism and attrition in the portfolio
Ensure proper quality controls on the set process

Desired Candidate Profile

Should have 2+ Years of exp. Into Banking collections
Team Management Should have handled TEAM
Candidate should be well aware about Regional Demographics.
Should have experience in agency management preferably in high vintage.
Computer literacy: internet, email, MS Excel, MS PowerPoint
Should be able to coordinate with other department efficiently to resolve queries.

Perks and Benefits

As per the market standard

Interested candidates can send their resumes on Mail id mentioned in address

Contact - Renjith - HR - Mobile number given below

This is a walk-in to proceed further contact HR at the venue on date and time mentioned.

Please contact the HR on the mobile number mentioned below.

Company Description
Our aim to empower our clients by providing them best business process outsourcing services to help them stay competitive in global market enable future-readiness built on customer-centricity and technological integrations. Our service and support boasts of excellence in service delivery, superior quality, and compelling business transformation of our clients.