Team Leader

Job ID 289660BR

20+ brands catering to 50+ disease areas! The team of Novartis specialists within Insights & Analytics are on a data and digital transformation journey, leveraging analytics to generate actionable insights for Novartis medicines impacting more than 500 million patients worldwide. The team is poised to enable easier, faster and reliable decisions for Novartis divisions across the globe.

Your responsibilities include, but are not limited to:

• Direct team management of analysts proficient with SAS and US Healthcare data analytics, via demonstration of strong leadership and role modelling skills, of US, Hyderabad Business Analytics Team to enable delivery of analytical insights and reports to the marketing / In country Platform teams. Also responsible for developing and coaching Business Analytics team at Hyderabad in line with Novartis people development requirements and Novartis Values and Behaviours.

• Works closely with the Business Analytics Group Head and Regional Account Director(s) to shape Novartis Business Analytics function and address evolving business needs.

• Supports direct reports providing guidance in processes and methodology, quality control and SOPs to enable deliverables in one or more of the following areas:

• APLD Analytics using SQL and SAS

• Marketing Mix Modelling and Promotion Optimization

• ROI Evaluation of Promotional Campaigns, including Digital Channels

• Promotional and Competitor data analysis

• Tiering and Segmentation of Physicians using Physician data and APLD

• US Managed Markets Analytics using SAS

• Sales Reports (Monthly/Quarterly product performance reports for Country Organizations based on existing IMS data feeds, Weekly reports for launch brands, Regional sales data analysis at sector, brick or mini brick level)

• Takes initiative to drive standardization of reports across brands within Business Analytics team and work with PLS In country Platforms towards its timely implementation

• Work towards build-up of functional capabilities to expedite transition of value added projects from Brand Teams/In country Platforms to NGSC Hyderabad

• Establishes, vigorously monitors and report KPIs & take proactive action to continuously strive for improvements. Manage the Service Level Agreements with various customer stakeholder groups

• Ensures exemplary communication with all stakeholders including internal PLS associates, and global customers through regular local and global updates with focus on accomplishments, KPIs, best practices, staffing changes, key events, etc

• Identifies and resolves operational issues, clearly articulates potential recommendations/solutions to local or global managers/partners; manage number of escalations to global office

• Works collaboratively with other teams (Forecasting, Competitive Intelligence, SFO, etc) at PLS Hyderabad to leverage cross-functional synergies

• Is proactive in planning; anticipating change and acting in accordance; drive meticulous implementation of team goals and metrics

• Grooms and develops talent, implements succession planning and mentor associates for higher responsibilities.

• Conducts performance appraisal of team members and manage the training needs of the group

• Provides input into the budget process (for local India viewpoint) and ensure ongoing detailed cost reporting in line with the global and local policies / requirements

Minimum requirements

Desirable Requirements:

• MBA/PGDM from premier institutes with graduation in Science or Technology, or Post Graduate in Quantitative Sciences English

• Overall 6+ years of relevant experience, with 4+ years in analytics using SAS, SQL, R with a leading pharma company/service provider focused on US business and at least 2+ years’ experience in leading a team

• Past work reflects a track record of operational excellence, associate development and service development in analytics space

• Understanding complexity of working in an off-shored environment with 2+ years of international exposure

• Familiarity with process set-up, quality KPIs and operational issues / management.

Why consider Novartis?

750 million. That’s how many lives our products touch. And while we’re proud of that fact, in this world of digital and technological transformation, we must also ask ourselves this: how can we continue to improve and extend even more people’s lives?

We believe the answers are found when curious, courageous and collaborative people like you are brought together in an inspiring environment. Where you’re given opportunities to explore the power of digital and data. Where you’re empowered to risk failure by taking smart risks, and where you’re surrounded by people who share your determination to tackle the world’s toughest medical challenges.

We are Novartis. Join us and help us re imagine medicine.

Division NBS

Business Unit PLS NBS

Location India

Site Hyderabad, AP

Company/Legal Entity Nov Hltcr Shared Services Ind

Functional Area Marketing

We use science-based innovation to address some of society's most challenging healthcare issues. We discover and develop breakthrough treatments and find new ways to deliver them to as many people as possible. We also aim to provide a shareholder return that rewards those who invest their money, time and ideas in our company.