Team Lead

Achieve Revenue Targets on Broking & other value added products.

• Ensure each team member contributes to achieve the overall target.
• Take one to one sessionswith access below performance curve & try enhancingtheir performance
• Coordinate with locations for feedback & closure of TPP business

Monitor reports everyday to monitor number of Inbound,outbound calls and talk time of RMs
to ensure quality is maint

• Regular feedback to team members for improvement
• Ensure executives are trained to handle calls & error % is kept low
• Regular team briefings on new product I process update

Team Handling Skills

• Call monitoring & feedback
• Handle escalation & complaints
• Maintain attendance & conduct as per policy
• Product & NCFM trainings for new recruits

Train new members of the team on various products

Ensure required MIS for the team are maintained & studied regularly to enhance productivity of the team members Daily DMH MIS Report ,RM performance & quality MIS tracking

No of calls I productivity

Individual performance tracking Tracking of TPP closures

Selection criteria

Team handling experience

Good knowledge of Equity & Derivatives,Cross Sales,NRI Desk Portfolio management experience

Dealer or Broking Experience is must. Comfortable to work in Sales and Target for TPP Good knowledge of excel and PPT

Contact - Vishwas Please contact the HR on the mobile number mentioned below.

HDFC Securities Limited is a financial services intermediary and a subsidiary of HDFC Bank, a private sector bank in India. HDFC securities was founded in the year 2000 and is headquartered in Mumbai with branches across major cities and towns in India.