Support Engineer
1 year ago Public Service Hyderabad 93 views Reference: 31376Job Details
Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one.
Together, Amazonians research and develop new technologies from Amazon Web Services to Alexa on behalf of our customers: shoppers, sellers, content creators, and developers around the world.
Our mission is to be Earth's most customer-centric company. Our actions, goals, projects, programs, and inventions begin and end with the customer top of mind.
You'll also hear us say that at Amazon, it's always "Day 1 " What do we mean? That our approach remains the same as it was on Amazon's very first day - to make smart, fast decisions, stay nimble, invent, and focus on delighting our customers.
Job Description
Function: IT Operations and Support → Technical / Production Support
- HTML
- IT Support
- Java
- JavaScript
- Technical Support
- Desktop Troubleshooting
- Network Troubleshooting
Support engineers troubleshoot, debug, evaluate, and resolve computer-identified alarms, perform software deployments and migrations, host management and automate routine operational tasks. The position requires a combination of strong troubleshooting, technical and communication skills and includes a mix of on-call and operational tasks and may involve small-project software development work. Support Engineers also develop tools and automation to achieve human-free operations. They use the right tool for the job and modify the software in a way that leverages the overall system architecture. If you have a strong Application Support background, are interested in aggressive growth, and have a passion to develop tools at a large scale, this is the opportunity for you.
Requirements:
- 0-1 years of experience in software development.
- Experience developing high-quality, large-scale consumer applications.
- Mastery of the tools of the trade, including a variety of modern programming languages (Java, JavaScript, C/C++, Objective C, Python, Ruby, or C#).
- Good debugging and troubleshooting skills.
