Store Sales Associate

Sales Associate is responsible for providing the best customer experience in the stores by providing high standards of selling
services to Lenskart customers. He/she plays a pivotal role in driving the revenue achieved by the store.
Responsibilities
Area Activities expected to be performed by a Lenskart Sales Associate
Sales Associate is expected to greet and welcome all walk-in customers and guide them toward
the clinic, promoting the free eye check-up
He/she will be involved in stocktakes, maintaining sales floor standards, and other day-to-day
Customer focus tasks to deliver the best shopping experience to the customers
He/she must possess a basic understanding of the POS system to ensure that the transactions are
processed effectively
He/she must be dedicated to customer satisfaction and must go beyond his means to resolve any
concerns that the customer hasWith the information received from the Optometrist and the customer, he/she will present the
Product
recommendation customer with an optimal selection of products. This opportunity may be used to strike a
conversation and convert it into sales
He/she is expected to understand the unstated needs of the customer, ask relevant questions,
and pick the right time to pitch the recommended solutions Achieving sales
targets & SOP
adherence Sales Associate is expected to achieve the assigned target for sales, eye-test conversion, and
returns. He/she must follow all assigned SOPs diligently
Post making the sale, he/she is responsible for coordinating with the customer for product pick-
up, after receiving due communication from the warehouse. He/she will verify the accuracy of
the lenses fitted before handing over the product to the customer. In case of returns, he/she is
expected to understand the reason and try to resolve the same to control the return percentage Store upkeep & He/she is expected to maintain Lenskart standards of hygiene in the store with respect to the
overall display, frames, instruments, and other store equipment by cleaning them regularly maintenance He/she must ensure the security of all Lenskart equipment and ensure there is no shortage of
stock units or damage in the store

Please contact Satya no given below

Lenskart Is The Leading E-Commerce Portal For Eyewear In India. It Has Revolutionised The Eyewear Industry In The Country With Its Omni-Channel Approach. From An Ever-Growing Number Of Offline Stores Across Major Cities In The Country To Innovative Integration Of Technology While Purchasing Online, Lenskart Caters To Every Customer With Several Deals And Offers.
A One-Stop Online Solution For Purchasing Eyewear And Its Accessories, Lenskart Delivers Them Right At Your Doorstep With Convenient Methods Of Payment. Sunglasses as well as Eyeglasses Are Available For Men And Women In A Diverse Array Of Styles And Trendy Colours. If You Want To Try Out Contact Lenses, Pick The Ones Of Your Choice From The Extensive Variety Of Coloured Contact Lenses From Our Online Store.