SQA
2 years ago Banking Mumbai 250 views Reference: 19699Job Details
Ref: 867065
A process savvy individual with an eye for quality. Must have implementation experience of Quality frameworks and Delivery Excellence methodology used in Quality Management and IT industry.
Sound Knowledge of delivery methods and frameworks (Project & Service Management , Agile, ITIL ). Good understanding of industry best practices and its implementation
Primary Skills
Extensive experience of process definition and implementation covering various life cycles – Development / Maintenance / Transformation / Improvement / Innovation
Perform service contract, SOW, scope statement reviews to gather service, quality, risk and compliance management requirements
Building Process awareness in Engagement - Provide necessary process training , walkthrough of the processes and templates , assisting in Tools Setup
Perform periodic audits covering process, quality assurance, compliance, metrics and risk reviews aligned with customer’s expectations
Identify and facilitate improvement initiatives with quantified benefits r e.g. Incident reduction , FMEA effectiveness , Six Sigma Initiatives, Early Alerts etc
Monthly reviews and reporting of performance, findings, recommendations, alerts and inferential analysis to the management
Ensure readiness of the account project for internal and external audits
Thorough understanding of delivery life cycle and frameworks like Waterfall, Agile, ITIL, Agile Service Management
Secondary Skills
Clear understanding of various IT industry best Standards, frameworks and models ISO 9001, ISO 20000 , CMMi, Agile , Lean & Six Sigma , ITIL, ASM , DevOps, SAFe
Participate / Conduct focus reviews and deep dive reviews of critical projects
Knowledge sharing and guidance to team members
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