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SERVICES BILLING BPR ASSOCIATES

2 years ago   Banking   Bengaluru   512 views Reference: 14581
Job Details

Greetings from HCL!!

Designation: Services Billing BPR Associate

Salary: Upto 4.5Lpa

Notice Period: Immediate Joiners Preferred (Max 30 days)

Working Shift: Night Shift

Purpose:

The Client Associate has accounts under his scope and helps during transitions providing support. Focus is reports but there are also client-facing activities, depending on the account, follows specifics deliverables (account specifics).

Is Accountable for the supporting, reinforcing, delivery coordination, communication and reporting regarding client reporting to one or more customers.

Scope:

The position is a back office role with daily operational accountability for a portfolio of small to medium sized accounts. Has responsibility assisting and helping the account team as well as taking on Ad-Hoc reporting in case needed.

Individual contributor who works both independently and as part of the reporting team. Interfaces frequently with VAOMs team, client focal points, as well as with other value chain partners in the billing and delivery area. May work on one or more activities involving a specific account or team activities.

Roles and Responsibilities

  • Process account Reports (medium/ low complexity)
  • Business Process Reconciliation
  • Vacation Coverage (processing)
  • Shadowing with new hires
  • Absence backup (task compilation/analysis/assignments)
  • BRDS maintenance
  • Internal reporting
  • QA compliance

Skills, Knowledge and Abilities

Understands overall organizational goals and needs. Performs accordingly.

Adaptable to change and team player.

Ability to solve problems in a timely manner.

Meet internal and external customers' needs in a manner that provides satisfaction for the customer.

Proactive

Open to feedback.


Email Id: Mail id mentioned in address

NOTE : Suitable candidates can walk - in to the below mentioned location

Important Note : Things to Carry

  • Update resume
  • Any GOVT ID proof
  • 1st or 2nd Dose Vaccination Certificate must / Negative RT - PCR test taken within a week.
  • Interview Mode: Face to Face

Contact Person: Sipra Priyadarsini Parida- HR

This is a walk-in to proceed further contact HR at the venue on date and time mentioned.

Company Description
HCL Technologies is a next-generation global technology company that helps enterprises reimagine their businesses for the digital age. Our technology products, services and engineering are built on four decades of innovation, with a world-renowned management philosophy, a strong culture of invention and risk-taking, and a relentless focus on customer relationships. With a worldwide network of R&D, innovation labs and delivery centers, and 137,000+ ‘Ideapreneurs’ working in 44 countries, HCL serves leading enterprises across key industries, including 250 of the Fortune 500 and 650 of the Global 2000.