Senior Relationship Manager
1 year ago Marketing & Communication Gurgaon 177 views Reference: 26170Job Details
Sales, Business development, Business expansion, Networking, Order processing, Interaction with Customers, Ensure Quotation processing, Customer inquiry handling, Identifying new market opportunities, Customer satisfaction, Close coordination with Business Managers, Customer Potential Mapping, Internal communication with Business Head/ Segment Head, MIS.
Reports to: Business Development Manager / Business Manager/ Brand Head / Segment Head
Qualification: BTech /BE in Electrical or Mechanical, Bachelor of Science (BSc), Diploma in Electrical or Mechanical / Any Graduate, 2-3 yrs work Experience, Relevant experience in Sales of Wires, Cables, Switchgears, Solar, Lighting, Panels, Meters etc., Good communication skills.
Responsibilities & Duties:
Sales
- Accountable for maintaining and growing Sales of Solar products.
- Accountable to successfully achieve assigned annual targets.
- Responsible to achieve monthly maximum incentives as parameter.
- Performance Monitoring Program of the Company.
- Responsible for increasing quotation conversation ratio.
- New Customer adding.
- Responsible to increase customer count and achieve targets.
- Accountable for expansion of VISL presence
- Responsible for Product Basket Sales
- Close coordination with internal team for timely response to the customer.
- Handle all customers enquiries and complaints.
Collection
- Responsible for timely collections of payments from customers.
After Sales Service
- Responsible for resolving customer Level 1 complaint and ensure customer delight.
- Take regular feedback from customers regarding products and services offered by VISL.
Additional Skills:
- Technical or professional Proficiency
- Team Play
- Relationship Building for personal benefits, personal results
- Using company tools, process and procedure
- Daily discipline
- Meeting personal due dates for projects using short term by managing own time
- Contact - Nikunj, HR Please contact the HR on the mobile number mentioned below.