Senior Associate, Operations

Job ID: 2302925

Are you customer obsessed, relentlessly focused on achieving high standards, street-smart and analytical, execution focused, hungry and passionate about e-commerce with a strong work ethic? If yes, this opportunity will appeal to you. We are looking for an eager learner, and team player as a Senior Associate for GlowRoad (a unit of Amazon).

About GlowRoad:

"GlowRoad is a social commerce platform that allows sellers to sell their products to end customers via resellers in over 20,000 pin codes across 2,000 locations. Resellers, who are often housewives, temporary workers, or students, help the company target Tier II and III markets. GlowRoad has been recently acquired by Amazon. We target to grow 50x in next 3 years. This is an unique opportunity to build for Bharat and be part of the rocketship."


Key job responsibilities
1. Coordinate with multiple teams to provide thorough, engaging and high conversion customer experience by -
· Owning sections of store merchandising and curations
· Running and analyzing proof of performance reports
· Learning Merchandising tools and widgets
· Assist execution of the plan as per site merchandising calendar. This includes email programs, new product launches, cross-category placements, developing and executing GlowRoad site-wide events
· Assist in developing merchandising for large store wide promotions, and work closely with category managers and merchandising team to schedule promotions
· Support the creation of emails, category pages, brand stores, campaigns, and develop and manage free search improvement projects
· Synthesize and analyze relevant content/traffic metrics. Identify customer triggers and barriers by using surveys, in-depth research and customer immersions

2. Understand and use merchandising and customer-facing metrics to guide decision making.

3. Identify opportunities for automation, and scale winning experiences.

4. Ability to handle high visibility, high pressure launches with clear, firm communication to all stakeholders.

5.Strong bias for action and ability to prioritize.

BASIC QUALIFICATIONS

• 2-3 years of experience working in e-commerce category/marketing operations
• Ability to communicate and work with a wide range of internal.
• Proficiency in Excel and other analysis tools.
• Superior verbal and written communications skills; particularly, the ability to deliver analysis in a clear and actionable format.
• Proven ability to define effective and scalable processes and drive continuous improvement through root cause identification and measuring the success of those initiatives.
• Knowing SQL will be added advantage

PREFERRED QUALIFICATIONS

• Any Bachelor’s degree.
• Strong quantitative and qualitative analytical skills, excellent attention to detail and good business judgment.
• Ability to think strategically and prioritize in an ambiguous environment.
• Strong project management skills and experience working with cross-functional teams.
• Decisive and action-oriented with strong attention to detail.
• Ability to juggle multiple priorities and make things happen in a fast-paced, dynamic environment, strong bias for action.
• Demonstrated ability and willingness to roll up one’s sleeves to get the job done.

Interested candidates Click on below link Apply Online and you will be redirected to Career Page of Company or Career url.

Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. Amazon strives to be Earth’s most customer-centric company, Earth’s best employer, and Earth’s safest place to work. Customer reviews, 1-Click shopping, personalized recommendations, Prime, Fulfillment by Amazon, AWS, Kindle Direct Publishing, Kindle, Career Choice, Fire tablets, Fire TV, Amazon Echo, Alexa, Just Walk Out technology, Amazon Studios, and The Climate Pledge are some of the things pioneered by Amazon.