SENIOR ASSOCIATE
2 years ago Marketing & Communication Bengaluru 190 views Reference: 23210Job Details
Job ID:
Qualification:
BE/B Tech
Responsibility:
Design
• â–ª Define standard operating guidelines.
• â–ª Create System Architecture (scalability, availability).
• â–ª Define the roles from a security perspective.
• â–ª Adopt best practices.
• â–ª Create roles as per specification and ensure alignment to SOX requirements.
• â–ª Develop and implement Disaster Recovery Plan.
• â–ª Perform a data management strategy (such as when customer wants to go for archiving).
• â–ª Present the proposed Infra architecture to customers and seek signoff.
• Implementation.
• â–ª Build HA environment in UAT and PROD.
• â–ª Apply best practices and standard operating principles.
• â–ª Expert knowledge in provisioning various PAAS products like DBCS,SOACS and,MFTCS.
• â–ª Scale up PAAS instances and LB setup.
• Service Support and Maintenance.
• â–ª Review incident/problem/change management plan created by team â–ª Track issue/problem resolution.
• â–ª Conduct RCA.
• â–ª Define communication and issue resolution matrix.
• â–ª Drive and implement best practices for resolution of issues.
• â–ª Liaise with business users/SMEs to resolve issues if required.
• â–ª Review patch fixes created to prevent recurrence of complex problems â–ª Track adherence to SLAs.
• â–ª Guide team members in the course of incident/ problem management.
• â–ª Conduct change impact assessment.
• â–ª Collate change records.
• â–ª Share change records with relevant stakeholders.
• Configuration, Deployment and Closure.
• â–ª Create strategy for roll back.
• â–ª Conduct dry run on pilots.
• â–ª Monitor the processes are being followed.
• â–ª Document changes in the system.
• â–ª Resolve issues that arise during project deployment/ closure.
• â–ª Check that all action items mentioned in the deployment checklist have been completed.
• â–ª Post final acceptance, conduct all closure schedules.
• â–ª Provide support in creation of a final project report.
• â–ª Conduct handover to AVM team.
• Monitor all system/security administration activities and ensure all audit requirements are met.
• Ongoing System Administration.
• â–ª Guide team to implement alert systems.
• â–ª Define KPI/SLAs.
• â–ª Resolve escalations.
• â–ª Conduct RCA of issues.
• â–ª Develop report on service level availability of the system and capacity utilization.
• â–ª Manage identity management experience.
• â–ª Conduct security risk assessment.
• â–ª Ensure business continuity is maintained.
• â–ª Seek feedback on security experience and take actions to ensure compliance is maintained.
• â–ª Optimize system performance.
• â–ª Proactively analyze and resolve performance bottlenecks.
• â–ª Identify end use/applications performance problems and determine optimal performance settings.
• â–ª Hands on in various tools like WLST,Shell scripting and Oracle CLI.
• Knowledge Management.
• â–ª Create and update knowledge articles in the knowledge management repository.
• â–ª Provide guidance to team members to maintain all documentation related to project.
• â–ª Conduct KT sessions.
• â–ª Create knowledge articles on the problem, workaround solutions.
• â–ª Monitor and report the usage of knowledge articles.
• â–ª Maintain knowledge management database.
• Training and Recruitment / People Management.
• â–ª Provide assistance in selection of representative employee groups for training.
• â–ª Conduct training.
• â–ª Mentor team members in project teams with respect to product and domain skills on projects.
• â–ª Conduct technical, face to face interviews with candidates and support recruitment process.
• â–ª Set goals for team members and monitor performance.
• â–ª Coordinate with the project/program manager in understanding how the employee can better contribute to the project, seek feedback and address concerns.
• â–ª Conduct performance appraisal for team members.
• â–ª Organize team initiatives on a periodic basis.
• System Improvement and Standardization.
• â–ª Understand customer's business and recommend improvements on existing systems and processes.
• â–ª Actively seek out opportunities and provide domain inputs for improvements in systems performance and security.
• â–ª Introduce synergies between various teams to integrate various platforms.
• Project Planning and Setup.
• â–ª Understand resource plan.
• â–ª Plan for knowledge enrichment, change management and quality management.
• â–ª Conduct estimation of time utilization of different resources and activities â–ª Identify appropriate processes based on project landscape.
• â–ª Identify gaps and advise on improvements if required.
• â–ª Share inputs in creation of project plan with Project Manager.
• â–ª Review hardware/software requirement plan.
• â–ª Validate system build.
• â–ª Understand the test strategy, evaluate the design and identify gaps in the test plans, if any.
• â–ª Define KT plan.
• â–ª Customize project management system.
• â–ª Define standards and set Cognizant 20.
• â–ª Provide all support required during presales activities.
• â–ª Lead conversations with cloud product vendors on roadmap / architecture discussions / potential issues as needed by clients.
• Requirement Gathering and Analysis.
• â–ª Understand the requirements from clients/ functional consultants.
• â–ª Participate in client calls and seek clarifications.
• â–ª Create a requirements traceability matrix.
• â–ª Provide inputs during creation of operational concepts and scenarios.
• â–ª Perform requirements feasibility with regards to implementation.
• â–ª Prepare high level infrastructure requirement.
• â–ª For support projects, understand the customer landscape.
• â–ª Evaluate if Cognizant has sufficient capabilities to support the project.
• â–ª Evaluate customer demographics and prepare analysis reports.
• â–ª For PAAS, define topology,sizing,storage ,security and networking rules.
• â–ª Define strategy to migrate work load from onprem to cloud.
• Sales Support.
• â–ª Provide support in presales activities by providing inputs during proposal development from a system perspective.
• â–ª Provide inputs for estimation of sizing, infrastructure cost etc.
• â–ª Collaborate with Business Analysts to create RFP responses.
• â–ª Participate in seminars /conferences.
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