Senior Analyst - Legal Operations

Job ID 292180BR

Independently manage e-billing process involving management of billing legal services vendors, financial/budgeting processes, ensuring legal vendor service delivery, including implementing alternative fee arrangements where possible to bring greater visibility and predictability to legal spend, and ownership of department e-billing technology (including first line support)..

• Lead the law firm and third-party vendor management programs with the aim of reducing spend, maximizing value, and improving predictability, all while improving the quality of outside legal representation.

• Provide legal matter management support for the organization (e.g., e-billing, opening legal matters, communications with outside counsel, etc.)

• Manage law firm and vendor engagement, on-boarding documentation and set-up in the e-billing system. • Maintain and update the e-billing tool, as necessary, with respect to opening matters, granting security access, creation of credentials, closing matters, organizational structure, access security, approval routing and accounting codes etc.

• Serve as a single point of contact for all e-billing support and vendor relations, including troubleshooting issues related to the matter management platform on behalf of division, franchise and outside legal personnel.

• Work with legal team to track legal spend, audit invoices, and discuss budgeting requirements

. • Work with the Legal Team, billing coordinators and/or outside counsel to address engagement, billing and accounting processes, including accuracy, completeness and compliance with billing procedures and guidelines.

• Generate reports with respect to legal spend data as well as comparative industry benchmarks

• Maintain fee agreements and engagement letters with all outside counsel to ensure rates, costs and payment terms are reasonable, accurate and current..

Business Results:

 Meet KPIs agreed with clients

 Strong Client Experience score

 Delivery of expected business value, within budget, time and quality

 Good performance management and employee relations

 Contribution to sharing and adoption of best practices and continuous improvement projects

 Quality and accuracy of forecast assumptions

Minimum requirements

• MBA or LLB with relevant experience. • LLB degree is a plus • 5+ years in the areas of legal matter management, invoice review, legal spend analytics and e-billing. English • 5+ years in the areas of legal matter management, invoice review, legal spend analytics and e-billing.

We use science-based innovation to address some of society's most challenging healthcare issues. We discover and develop breakthrough treatments and find new ways to deliver them to as many people as possible. We also aim to provide a shareholder return that rewards those who invest their money, time and ideas in our company.