Sales Operations Manager

Additional Information

The Sales Operations manager will partner with the sales team to deliver new business opportunities and revenue growth. You will manage a full life cycle sales process, helping to align resources and driving to company revenue targets and increased win rates. The Sales Operations Manager will work towards simple, scalable solutions to difficult problems, have excellent project-management skills, and be able to communicate complex analytical results in a clear and easy-to-understand way. In this role you will help us recruit, build, and develop our sales team and culture.

Principal Duties and Responsibilities:

• Be a partner to the regional Sales Leader by providing valuable insights to ensure the continued success of the business
• Develop, maintain, and present complex forecasting models, metrics, reports, analyses, and dashboards to drive key business decisions across the sales teams; reporting may often be presented up to the executive level
• Work with Sales and Finance to ensure current and future proposed revenues and margins are in line with company goals.
• Advise on the appropriate and equitable allocation of sales force quotas.
• Support the regional Sales Leader in the development and tracking of key sales objectives
• Advocate for sales while presenting revenue and realistic forecasts to the management team
• Maintain operational responsibility of the sales pipeline, forecast and reporting, including:
  • Monitor, maintain hygiene and report on pipeline including risks and opportunities
  • Drive forecasting consolidation and independent analysis
  • Provide performance reporting and analysis
  • Track additional performance objectives
• Proactively identify and execute on opportunities for improving sales activities and enhancing sales force productivity by partnering with sales leaders and business partners to uncover bottlenecks, inconsistencies, and prioritize opportunities for improvement
• Collaborate with peers across the business to improve the overall effectiveness of our go-to-market activities
• Participate in sales team meetings and operational reviews, leading discussions when needed
• Uses skills as a seasoned, experienced professional with a full understanding of company policies and procedures, advise on best courses of action based on policies and commercial evaluation.
• Production of monthly/quarterly/Annual executive reports including pipeline, revenues, performance, renewals
• Ability to drive deal closure review meetings.

Job Requirements:

• experience in sales support, sales operations or sales management.
• Knowledge of finance basic principles and process
• Excellent Excel and PowerPoint skills required to build comprehensive, professional documents
• Demonstrated analytical, project management, organization, and planning skills, including the ability to prioritize and handle multiple projects simultaneously
• General knowledge of standard sales process and techniques
• Ability to work independently under deadline pressure which will involve overtime and changing priorities
• Ability to analyse and interpret a situation towards solution recommendation
• Demonstrated interpersonal and leadership skills to meet team objectives
• Ability to communicate with international/intercultural audience in mind

Syniverse is the world’s most connected company—we pioneer innovations that take businesses further. Our secure, global network reaches billions of people and devices. Our engagement platform powers the customized experiences of the future. And the millions of secure transactions we drive every minute are revolutionizing how goods and services are exchanged. We have always led companies to reimagine the boundaries of possibility. Today we’re delivering on opportunities with the power to change the world.