WALK-IN DRIVE SENIOR SALES EXECUTIVES/ SALES MANAGERS

MALABAR GOLD & DIAMONDS

Responsible to achieve the individual sales target and execute the company's strategies to enhance the stores profit.

• Greet and receive customers in a welcoming manner, engage with them to understand their requirements.
• Direct customers by escorting them to counters, introducing various products, and influencing customers buying decisions.
• Drive sales through the engagement of customers through suggestive selling by building their confidence.
• Conduct remote selling activities (sales through video calls, etc.) as and when requested by superiors in order to maximize customer reach.
• Perform priority selling in case of aged stock in order to minimize the same by keeping customer satisfaction intact.
• Perform cross selling/cross promotion to HNI Customers by introducing them to all product categories of Malabar Gold & Diamonds.
• Understand & handle queries and complaints of the customer and address them with the right solution.
• Provide excellent customer service, educate customers on benefits Malabar Promises and product details (e.g., product name, features, making charge, stone charge, etc.) to ensure customer delight in each sale.
• Pack products in front of the CCTV camera for orders received through online channels in order to maintain security protocol.
• Receive customer returns after purchase and Old Gold by cross checking the terms and conditions and performing the necessary quality checks.
• Gather feedback from customers or prospects and share it with the Manager for business improvement.
• Ensure the accurate entry of customer details (e.g., name, address, date of birth, etc.,) after purchase to keep an accurate database of the customers.
• Check for accuracy of the product details, weight, invoice after the sale in order to provide the customer with the right product and its details.

• ONLY CANDIDATES FROM JEWELLERY BACKGROUND WILL BE CONSIDERED

  NO WALK-IN ON SUNDAY

  
  

  Amith Krishna Please contact the HR on the mobile number mentioned below.

Malabar Gold and Diamonds is a BIS certified Indian jewellery group headquartered in Kozhikode, Kerala, India. It was founded by M. P. Ahammed in the year 1993. The company has more than 300+ showrooms across 10 countries at present which makes it one of the largest chains of jewellery stores in the world.