Sales Executive (Customer Service Specialist) Fresher's job

• Follow the 10 feet Rule :Greet EVERY customer who comes within a 10 Feet radius
• Ensure 100% GUEST sales is followed in every customer interaction
• Follow "Lean time equals Learn Time" principle at all times
• Escalate customer complaints if not resolved at his/her level to the Store Manager and ensure resolution
• Maintains rapport with Customers.
• Facilitate resolution on customer complaint, working jointly with service desk team
• Follow-up & logically close on all customer commitment with respect to post sales (Installation/Repair/Free gifts)

please Contact - Mithra M no given below

Launched in 2006, Croma was the first one-of-its kind large format specialist retail store that catered to all multi-brand digital gadgets and home electronic needs in India. Over a decade since its inception, today Croma caters to over 10 Million customers and has almost become synonymous for all electronics needs, with its tech-savvy staff, product range, online presence and the will to help customers