Sales Assistant Fresher's job

Job Description :

SMC Global Securities Limited, together with its subsidiaries, provides financial services and investment solutions in India. The company operates through Capital Market, Insurance Broking Services, Wealth Management Services, and Financing Activities segments. It offers equity and commodity broking, currency, depository, and institutional broking services; and loan against securities of shares, as well as provides clearing and settlement services in various stock exchanges. The company also provides distribution services of initial public offerings (IPOs), mutual funds, public issues, company fixed deposits, bonds, and acquisitions and mergers; and retail application financing in IPOs, FPOs, and bonds, as well as offers research reports covering investment summary, equity trends, commodity trends, currency trends, and sector trends. In addition, it provides wealth management services, such as portfolio management services; multi manager investment solutions; portfolio advisory; trading in equity, currency, and interest rate futures; depository services; mutual funds and IPOs; fixed income products; near risk-free arbitrage and structured products; real estate and private equity funds; financial planning; and interest rate futures, as well as offers online trading services. Further, the company provides investment banking services, including corporate advisory, public issues management, capital restructuring, private equity and debt syndication, buybacks, delisting, ESOP, QIP, FCCB, merger and acquisition advisory, and valuation services; and offers various life and general insurance products. SMC Global Securities Limited was founded in 1994 and is based in New Delhi, India.

We are seeking a Sales Assistant to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.
Responsibilities:

Handle customer inquiries and complaints
Provide information about the products and services
Troubleshoot and resolve product issues and concerns
Document and update customer records based on interactions
Develop and maintain a knowledge base of the evolving products and services

Previous experience in customer service, sales, or other related fields

Ability to build rapport with clients
Ability to prioritize and multitask
Positive and professional demeanor
Excellent written and verbal communication skills

Started in the year 1990, SMC is a well-diversified financial service company in India & Abroad, offering one stop investment solutions in trading & investments. SMC believes in growing with its clients and creating valuable relationships. It’s about having the passion to go that extra mile and it’s about making the clients and partners a part of the family.