Prod Compliance Sr. Associate - French
2 years ago Marketing & Communication Pune 240 views Reference: 22499Job Details
Job ID: 2184742
Core Responsibilities:
Translation Associate is responsible for protecting Amazon customers from products that are illegal, hazardous, unsafe, or otherwise prohibited /regulated by Law and Amazon policies. Duties may also include defining, applying, and defending regulatory policy and contractual requirements. Your job responsibilities as a Translation Associate may include:
· Ensure that the imported products have been tested in certified laboratories and that they comply with the legal requirements of the importing country;
· Classify products based on their potential hazardous risk, for regulatory storage and transportation purposes;
· Take appropriate actions to protect customers from recalled or unsafe products;
· Identify and remove from the website products that violate our Restricted Products policies and proactively satisfy Amazon’s regulatory obligations for these products.
· Report violations of rules, regulations, policies, and procedures by evaluating or recommending the initiation of investigative and corrective procedures
· Follow SOP and instructions provided by managers
· Provides ideas for process improvements to enhance process efficiency, quality and customer experience
· Respond to stakeholders with guidance and flags any updates to Lead/Manager
· Training and mentoring other Associates;
· Flagging any updates received from stakeholders on process to Lead/Manager;
· Taking part in client calls, leading and documenting the discussion.
Skills:
· Strong written and oral communication skills in English
· Strong written and reading communication skills in German
· Good working knowledge of MS Office; MS Outlook, and MS Excel proficiency is an advantage;
· Strong attention to details;
· Commitment to meet deadlines;
· Ability to analyze and identify patterns in large data sets;
· Decision making aptitudes based on given guidelines and in ambiguous contexts;
· Comfortable working with large data sets;
· Very good knowledge and experience in internet navigation and research – finding specific information about products in a timely manner.
· Ability to dive deep into a problem, perform ‘Root Cause Analysis’ and identify constraints to recommend a solution – on this, we will test the candidate’s ability to think logically through a given issue, structure their thoughts, identify the problem correctly and then recommend appropriate solutions.
· Ability to deal with ambiguity – use discretion and judgment to take decisions on critical business tasks based on available information
BASIC QUALIFICATIONS
· Bachelor’s degree in any discipline is preferred; business or technical background is considered an advantage;
· 0 to 5 years of work experience or background in data-driven business operations processes is considered an advantage.
· B1 or higher-level certification from authorized institute or training centers
PREFERRED QUALIFICATIONS
· Knowledge of consumer product safety regulations;
· Experience in product safety and/or regulatory compliance management with government agencies;
· Proven experience in language-based task
Interested candidates Click on below link Apply Online and you will be redirected to Career Page of Company or Career url.