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Prod Compliance Sr. Associate - French

2 years ago   Marketing & Communication   Pune   230 views Reference: 22499
Job Details

Job ID: 2184742

Core Responsibilities:
Translation Associate is responsible for protecting Amazon customers from products that are illegal, hazardous, unsafe, or otherwise prohibited /regulated by Law and Amazon policies. Duties may also include defining, applying, and defending regulatory policy and contractual requirements. Your job responsibilities as a Translation Associate may include:
· Ensure that the imported products have been tested in certified laboratories and that they comply with the legal requirements of the importing country;
· Classify products based on their potential hazardous risk, for regulatory storage and transportation purposes;
· Take appropriate actions to protect customers from recalled or unsafe products;
· Identify and remove from the website products that violate our Restricted Products policies and proactively satisfy Amazon’s regulatory obligations for these products.
· Report violations of rules, regulations, policies, and procedures by evaluating or recommending the initiation of investigative and corrective procedures
· Follow SOP and instructions provided by managers
· Provides ideas for process improvements to enhance process efficiency, quality and customer experience
· Respond to stakeholders with guidance and flags any updates to Lead/Manager
· Training and mentoring other Associates;
· Flagging any updates received from stakeholders on process to Lead/Manager;
· Taking part in client calls, leading and documenting the discussion.

Skills:
· Strong written and oral communication skills in English
· Strong written and reading communication skills in German
· Good working knowledge of MS Office; MS Outlook, and MS Excel proficiency is an advantage;
· Strong attention to details;
· Commitment to meet deadlines;
· Ability to analyze and identify patterns in large data sets;
· Decision making aptitudes based on given guidelines and in ambiguous contexts;
· Comfortable working with large data sets;
· Very good knowledge and experience in internet navigation and research – finding specific information about products in a timely manner.
· Ability to dive deep into a problem, perform ‘Root Cause Analysis’ and identify constraints to recommend a solution – on this, we will test the candidate’s ability to think logically through a given issue, structure their thoughts, identify the problem correctly and then recommend appropriate solutions.
· Ability to deal with ambiguity – use discretion and judgment to take decisions on critical business tasks based on available information

BASIC QUALIFICATIONS

· Bachelor’s degree in any discipline is preferred; business or technical background is considered an advantage;
· 0 to 5 years of work experience or background in data-driven business operations processes is considered an advantage.
· B1 or higher-level certification from authorized institute or training centers

PREFERRED QUALIFICATIONS

· Knowledge of consumer product safety regulations;
· Experience in product safety and/or regulatory compliance management with government agencies;
· Proven experience in language-based task

Interested candidates Click on below link Apply Online and you will be redirected to Career Page of Company or Career url.

Company Description
Amazon.com, Inc., is an American multinational technology company based in Seattle, with 750,000 employees. It focuses on e-commerce, cloud computing, digital streaming, and artificial intelligence. It is considered one of the Big Four tech companies, along with Google, Apple, and Microsoft.