Process Advisor Fresher's job

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Risk and Control Objective
Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise Wide Risk Management Framework and internal Barclays Policies and Policy Standards.

Working Flexibly
• We’re committed to providing a supportive and inclusive culture and environment for you to work in. This environment recognises and supports ways to balance your personal needs, alongside the professional needs of our business. Providing the opportunity for all our employees, globally to work flexibly empowers each of us to work in a way that suits our lives as well as enabling us to better service our customers’ and clients’ needs. Whether you have family commitments or you’re a career, or whether you need study time or wish to pursue personal interests, our approach to working flexibly is designed to help you balance your life.
• If you would like some flexibility, then please discuss this with the hiring manager.

To work in a team environment for processing various transactions based on instructions within agreed timelines with accuracy to consistently provide a high level customer service.

What will you be doing?
• Process transactions in accordance to approved process and procedures, international regulations and within pre-agreed service levels and with speed and accuracy.
• Adhere to quality control discipline, procedures and checks at all times.
• Day to day query resolution, with upward escalation of more complex queries to the management team.
• Report issues and concerns as soon as possible to seniors/ team leaders/ managers etc in time and with complete information, in which effort is made to prevent or limit possible damage.
• Responsible for driving own performance management, collating relevant documentation, preparing for and arranging self-performance reviews.
• Thorough solution of queries & identify improvements to processes.
• Maintain effective performance by being adaptable and positive in approach to dynamic business circumstances, questioning procedures and proactively seeking solutions.

What we’re looking for:
• Relevant experience
• Under-Graduate/Graduate/Post-Graduate in any discipline (Fresher’s applicable however preferably Graduate Fresher)
• Flexibility in hours of work and ability to work changing shifts patterns

Skills that will help you in the role:
• Experience of working in BPO/KPO
• Familiarity with procedures, policies, products and services of HR Operations in a financial organisation
• Ability to work within deadlines/customer demand

Barclays traces its ancestry back to two goldsmith bankers, John Freame and Thomas Gould, who were doing business in Lombard Street, London in 1690. In 1736, Freame’s son, Joseph took his brother-in-law, James Barclay on as a partner, and the name has remained a constant presence in the business ever since.Barclays was built over centuries. Our longevity is an extraordinary achievement, especially against the backdrop of multiple financial crises, international conflicts, and the agricultural, industrial and now technological revolutions.