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Patient Relation Officer / Healthcare Hospital Fresher's job

3 years ago   Medical & Healthcare   Chennai   617 views Reference: 8586
Job Details

Ensure coordination of communication between patients and families and medical staff

  • Provide patients and families with information on hospital services, procedures, and protocols
  • Interview patients or families to determine the nature of care needed and direct them to the concerned health care providers
  • Respond to patient inquiries regarding physicians and services
  • Create and maintain liaison with insurance companies to inquire about payable or paid claims
  • Analyze and interpret patient account data and facilitate payments
  • Post patient demographic and financial entries into the predefined hospital database
  • Respond to patients complaints regarding hospital services and ensure that concerns are handled properly
  • Teach patients to use healthcare equipment on their own or in a home environment
  • Assist patients with problems associated with hospital registration and admission
  • Compile financial data and perform financial analysis assessments of uninsured patients
  • Provide support by establishing payment arrangements for uninsured or underinsured patients
  • Ensure that all concerns and complaints are directed to the concerned personnel with a hospital
  • Perform crisis intervention duties with a view to facilitating resolutions
  • Schedule meetings with patients or family members and ensure that corresponding physician or hospital staffs availability
  • Effect change within the hospital system to ensure that patient experience is enhanced
  • Suggest improvements to present hospital systems in a bid to make the system more workable
  • Provide feedback to patients and families regarding their concerns and complaints

Contact - HR - Mobile number given below

This is a walk-in to proceed further contact HR at the venue on date and time mentioned.

Please contact the HR on the mobile number mentioned below.

Company Description
Dr.Kamakshi Memorial Hospital is a 300 bedded tertiary health care provider located at Pallikaranai in South Chennai.