Patient Relation Officer / Healthcare Hospital Fresher's job
3 years ago Medical & Healthcare Chennai 617 views Reference: 8586Job Details
Ensure coordination of communication between patients and families and medical staff
- Provide patients and families with information on hospital services, procedures, and protocols
- Interview patients or families to determine the nature of care needed and direct them to the concerned health care providers
- Respond to patient inquiries regarding physicians and services
- Create and maintain liaison with insurance companies to inquire about payable or paid claims
- Analyze and interpret patient account data and facilitate payments
- Post patient demographic and financial entries into the predefined hospital database
- Respond to patients complaints regarding hospital services and ensure that concerns are handled properly
- Teach patients to use healthcare equipment on their own or in a home environment
- Assist patients with problems associated with hospital registration and admission
- Compile financial data and perform financial analysis assessments of uninsured patients
- Provide support by establishing payment arrangements for uninsured or underinsured patients
- Ensure that all concerns and complaints are directed to the concerned personnel with a hospital
- Perform crisis intervention duties with a view to facilitating resolutions
- Schedule meetings with patients or family members and ensure that corresponding physician or hospital staffs availability
- Effect change within the hospital system to ensure that patient experience is enhanced
- Suggest improvements to present hospital systems in a bid to make the system more workable
- Provide feedback to patients and families regarding their concerns and complaints
Contact - HR - Mobile number given below
This is a walk-in to proceed further contact HR at the venue on date and time mentioned.
Please contact the HR on the mobile number mentioned below.
Company Description
Dr.Kamakshi Memorial Hospital is a 300 bedded tertiary health care provider located at Pallikaranai in South Chennai.