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Patient Care Executive

3 years ago   Medical & Healthcare   Hyderabad   548 views Reference: 10734
Job Details

Desired Candidate Profile

  • Registration of new Patients
  • Provides general information to customers on services offered by the hospital.
  • Directs the customer, patients, relatives and vendors to the appropriate departments or staff.
  • Screen patients and assign to the appropriate consultants
  • Accompanies/directs patients to various departments/nursing stations.
  • Handles all external & internal incoming calls across the hospital.
  • Telephonic appointments for consultants are taken.
  • Takes messages for staff & consultants.
  • To strictly follow the Telephonic ethics.
  • To be responsible for raising all the calls related to the hospital, Doctors and patient calls.
  • To announce paging if necessary.
  • To maintain all the records as per the standard procedure.
  • Handing over duty over the respective shift with proper guidance for the next shift operator.
  • To prepare all the correspondence letters, Reports and Inter Office Notes related to the department.
  • Controls cost and expenditure related to department stationery, telephone usage as well as minimizes wastage of electricity and water.
  • Resolve billing and chargeability queries raised by the internal and external patients.
  • Registering the OPD Patient and preparing the file as per the Doctors OPD day.
  • Receive and file the discount approvals in respective files.
  • Entering and getting the discounts acknowledged under the respective heads
  • Ensures that the NABH standardization process is in place as per the deadline

Contact - Soumya Aparajita - HR - Mobile number given below

This is a walk-in to proceed further contact HR at the venue on date and time mentioned.

Please contact the HR on the mobile number mentioned below.

Company Description
Asian Institute of Gastroenterology has a legacy of 24 years, in health care and it is a high value-driven tertiary care referral hospital for Indian and International patients for Gastroenterology and GI surgery. AIG is known for the Clinical excellence led by our Chairman and Managing Director, Padma Bhushan Dr D Nageshwar Reddy & Director, Dr G V Rao, a Dr. BC Roy Awardee.