Operations Executive

• Operation executive is responsible for the workplace team that directly manages the day-to-day operations and faculties of Operations department.
• Must be able to explain the Hospital services, Doctors service, care, and treatments to the patients.
• Co-ordinate between patient and doctor in scheduling appointments.
• Co-ordinate between the patient and doctor, in hospital for treatment plan, diagnostic checkups.
• To ensure excellent care and service to all the patients, to co-ordinate with doctor in patient care whenever required, complaints redressal, feedback, to ensure all appointments in time, preoperative and postoperative follow up
• Following through with all stakeholders to ensure patient is satisfied with the services.
• Giving a complete room orientation for every new admission that comes to the floor with 100% compliance
• Scheduling the appointments for patients for Diagnostic services.
• Coordinate with the Billing department for clearance
• Coordinating with Discharge Coordinator and maintaining the Discharge TAT
• Sending the Patient files to the MRD within 48 hrs. of the discharge
• Sending the patient Reports to the Insurance dept & Credit dept for claims

Desired Candidate Profile

Educational Qualification: MBA in Hospital Management, MHA, MHM

Experience: 2 to 5 years.

a. Excellent interpersonal skill

b. Communication and convincing skill

c. Customer oriented approach

Telephone etiquette and billing knowledge

Perks and Benefits

PF Benefits

Group Mediclaim Insurance

Please contact MS Harini HR 'Mobile no' Given below.

Continental Hospitals is a multi-specialty, tertiary, and quaternary care facility in the Financial District of Hyderabad. Accredited for clinical excellence and the highest standards of patient-safety standards by JCI and NABH, Continental Hospital has been a pioneer in pursuing and delivering excellence in healthcare for the last nine years.
With over 30 specialties, 350 commissioned & 750 approved bed capacity, Continental Hospitals is one of the largest healthcare facilities in India. Continental is also India's first LEED qualified super specialty hospital and is designed as per international standards with natural ventilation, safety, and privacy to aid healing & well-being of the patients.
Founded in April 2013, by renowned gastroenterologist & hepatologist Dr Guru N. Reddy, Continental Hospitals has been a pioneering institution redefining healthcare and setting new standards in healthcare excellence.
Gastroenterology, Oncology, Orthopedics, Neuroscience, Cardiology, Multi-organ Transplants, Women & Child Care, Pulmonary & Sleep Medicine, Psychiatry & Psychology, Bariatrics & Metabolic Disorders are some of the key specialties at Continental Hospitals and the is equipped with Advanced Emergency Services & ICUs, Green OT, Level 3 NICU, and PICU amongst other state-of-the-art facilities.