O2C – Specialist

Job ID 347105BR

The role is responsible for the implementation of identity and access service life cycle management, which includes service & technology life cycle management, architecture and innovation in close co-operation with Collaboration Strategy and Service Roadmaps as well as the strategy within Global IT Infrastructure.

Your responsibilities include, but are not limited to:

• Oversees processes and resources delivering identity governance and access services, ensuring the coordination of these teams in overall planning activities, service delivery, and issue resolution.

• Oversees identity governance and access services offered to customers inside and outside of Novartis global IT Infrastructure.

• Supports that all global supporting components of the service, including any associated SLAs, OLAs and UCs are managed as an integrated service. Monitoring and ensuring SLA/OLA are achieved for service and/or portfolio.

• Supports and delivers overall continuous improvement, cost reduction and performance of the services.

• Performs service reviews, qualifications and self assessments to e.g. ensure conformance with service-, quality-, audit, compliance, security and SOX requirements and industry best practices (Inhouse Operations, Third Party Suppliers and external Service Providers).

• Get involved with Operations and/or engineering and/or development activities to ensure timely delivery of objectives. Assists with the planning, (with Architecture, and Governance) to establish the overall services and the services delivery roadmaps.

• Fixing of technical issues and providing and implementing solution. Get involved in Incident, Change and Problem Management.

• IAM service management including external Service provider management.

Minimum requirements

What you’ll bring to the role:
• University working and thinking level, degree in computer science or comparable education / experience with 10+ years of IT experience

• Excellent understanding of Identity and Access Management concepts.

• Operations, Engineering (L3) and development experience with Oracle Identity manager (OIM). Experience in Oracle Access Manager or Oracle Unified Directory is added advantage.

• Other knowledge like Active Directory, Safenet, Azure MFA or Cyberark is preferred.

• Experience in managing Operations of large Oracle Identity manager (OIM) deployments with Service provider.

• Experience with regulatory frameworks, such as SOX, GxP, or similar.

• Proven ability to run multiple projects, initiatives, and deliverables which involves service providers

• To be constantly strive for business excellence and improvement

Interested candidates Click on below link Apply Online and you will be redirected to Career Page of Company or Career url.

Novartis was created in 1996 through a merger of Ciba-Geigy and Sandoz. Novartis and its predecessor companies trace roots back more than 250 years, with a rich history of developing innovative products. From beginnings in the production of synthetic fabric dyes, the companies that eventually became Novartis branched out into producing chemicals and ultimately pharmaceuticals.