National Training Manager
2 years ago Marketing & Communication Bengaluru 203 views Reference: 24226Job Details
Req # WD
Responsibilities of the position
Responsible for Sales Force Training strategy & execution model to achieve business objectives
Collaborating with multiple stakeholders & business partners to identify knowledge & skills gaps
Designing end-to-end training programs spanning product, skill-building & soft skills training to drive premium sales, profitability & retail digital adoption
Deploying a wide variety of Training methods across classroom, on-the-job & e-learning, etc. platforms to develop identified skills
Designing gamified learning solutions to improve field force engagement and encourage daily learning culture
Engaging with multiple stakeholders in the system to ensure alignment for Training & field force engagement execution plans
Monitoring Training Outcomes, ROI & Co-relation with performance metrics to measure efficacy of training programs.
Managing Training Budgets and its utilization and optimization
Bring in external expertise and best practices across the industry/similar industries to improve & benchmark Lenovo Training efforts at the right level.
Working with the field force team to continuously upskill the extended field force (including partner manpower) to develop Lenovo brand ambassadors beyond employees.
Manage & align training agencies to meet training priorities
Specifications and requirements:
Must Have: Graduate/Post Graduation
Desired: Graduate/MBA from premier B School
Work experience: 10+ years of marketing and sales experience
Key functional/technical competencies:
Proven work experience as a Training manager –especially in Sales/ Product/ Retail Training.
Track record in designing and executing successful training programs Familiarity with traditional and modern training methods (mentoring, coaching, on-the-job or in classroom training, e-learning, workshops, simulations etc.)
Strong Program development and execution skills
Well verse with the ADDIE training model
Ability to multi-task, research and analyze different situations
Must have the ability to make recommendations to effectively resolve problems or issues, by using judgment that is consistent with company objectives
Strong training content creation, presentation, communication, sales, negotiation and influencing skills
High level of customer focus
Key Behavioral competencies:
Leading and initiating action
Presenting and communicating information
Persuading and influencing
Adapting and responding to change
Strong collaboration
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