Mega Walk-in Drive E-Commerce process- WFO Fresher's job

Customer Service Responsibilities

• Resolving customer complaints brought to your attention.
• Manage large amounts of incoming
• Identify and assess customers needs to achieve satisfaction
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Provide accurate, valid and complete information by using the right methods/tools
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Ability to multi-task, prioritize, and manage time effectively

Customer Support Executive Requirements:

• Excellent interpersonal and oral communication skills
• Computer skills.
• HS Passed
• Language - English

Please contact MR Vivek HR 'Mobile no' given below.

Conneqt Business Solutions Ltd, Established in 2004, headquartered in Hyderabad, is a wholly-owned subsidiary of Quess Corp (BSE: 539978, NSE: QUESS), Indias leading business services provider. Top industry analyst Nelson Hall had ranked Conneqt amongst the top Customer Lifecycle Management and Business Process Management service providers in India and the Middle East.