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Manager - Transition Managers (HMS020067)

2 years ago   Marketing & Communication   Gurgaon   214 views Reference: 22913
Job Details

In this role, you will be dealing with Practice SME’s, Operations’ Leaders, Lean Digital Transformation Team, Analytics Team, Customers / Relation Managers / Enabling Functions / Global teams.
The Transition function plays a key role in stabilizing new processes being migrated within the designated areas and ensuring smooth running of the same. This includes setting up of performance metrics, regular monitoring of processes, ensuring controls are in place, risk analyses are performed for every process, adequate training of resources, establishing communication channels with various internal/ external teams for long terms' success.
Are you the one we are looking for?
Responsibilities
• Develop an understanding of the E2E solution and value being proposed
• Give to the creation of the E2E Transition strategy/solution, along with the TL, by Consolidating relevant inputs from cross-functional teams and Validating assumptions for the proposed digital compendium proposed.
• Participate in Pre-Transition Workshops to gain further insight and fine-tune the solution to meet clients stated and unstated needs and own all RFP document updates and develop and refine Client engagement strategies with client expectations and relationship management practices
• Understand G’s Digital Compendium - Transformation Services offerings, solutions, digital assets, and their deployment toolkits - with a sharp focus on client/domain-specific agendas
• Taps into internal networks – TLs / SMEs / SDLs / People Function etc. to identify significant ideas or customize existing transformation solution in accordance to client’s expectations
• Owing expectations and gain relevant agreement/ownership to drive the Project agenda as laid out and Identify and communicate risks, and co-create change solutions throughout the Project period
• Build foundational knowledge of revenue, AOI impact, and cost drivers for a business and Responsible for SLA Adherence during the transition lifecycle (90 days post go-live)
• Foresee, assess, communicate and mitigate project & process risks to impacted parties
Qualifications we seek in you!
Minimum Qualifications
• Postgraduate/Graduate
• Technical/ Digital background - Project Management Professional (PMP) from PMI or equivalent certification
• Project management / active Transitions experience
• Exposure to project management tools and technologies; familiarity with any of the major ERP platforms (e.g. SAP or Oracle)
• Relevant experience in consulting and organizational change
• Digital Pseudo Native: Build a Digital Mindset
• Strategic and Outcome Focused Client Interactions: Build positive relationships with the Client on a bedrock of Project / Change / Risk-based conversations
• Controller of ‘E2E Transition Costs’: Be accountable for Transition Costs
• ‘Global’ Viewpoint Holder: Demonstrate Client / Domain insights through internal and external intelligence to build checks and balances for best in breed solutions
Preferred Qualifications
• Experience or exposure on digital deployment or projects
• Experience in engaging in strategic and tactical discussion with senior partners to sell the product offering
• Provide inputs for Transformation Focused with E2E view of the proposed solution
• Proficient in leading the project set up through to delivery new capabilities, and closure for all deals
• Excellent interpersonal skills
• Proficient in MS Office
What we can offer

• Attractive salary;
• Stable job offers - employment contract
• Work in a multicultural and diverse environment with employees from over 30 countries
• Genpact supports professional trainings and great career development opportunities
• Free access to our award-winning learning platform
• Benefits such as Meal Tickets, Medical Services, Insurance, additional vacation days or partner discounts

Interested candidates Click on below link Apply Online and you will be redirected to Career Page of Company or Career url.

Company Description
In Genpact We are extensively working on driving transformation via digitization. We are looking at all opportunities across the employee life cycle from Prospect to Alumni where every touchpoint for the employee is Digital enabled outstanding experience. We wish to be results-oriented, creative and totally disruptive to change all traditional models of employee services.