IT Service Delivery Manager

Requisition #: R1202376

Essential Functions and Responsibilities

• Acts as a Business Partner IT Liaison for External stakeholders (Fortune 500 companies) for technical support, projects and new technologies.
• Partners with Internal stakeholders and External stakeholders to ensure effective technology solutions
• Aligns IT services and tools to internal stakeholder priorities
• Proactively identifies opportunities where technology will bring benefit, improve efficiency and/or effectiveness of the business unit
• Partners with business leadership and other key stakeholders to prioritize projects
• Ensures investment in technology solutions aligns with business goals and deliver tangible business value
• Oversees program/project implementation, schedule changes, and communicate status and risks to business stakeholders
• Collaborates with deployment teams to plan, execute and deliver
• Engages with External vendors as needed
• Manages stakeholder expectations

Candidate Profile

• Account Relationship within a Corporate Environment
• Bachelor’s degree in related field or equivalent years of related experience
• Strong Business Acumen
• Excellent Communications skills
• Attention to details

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.

Concentrix is an equal opportunity employer and an E-verify participant. Concentrix considers qualified applicants without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, veteran status, disability status or any other legally protected characteristic.

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Concentrix, a wholly-owned subsidiary of SYNNEX Corporation (NYSE: SNX), is a technology-enabled global business services company specializing in customer engagement and improving business performance for some of the world’s best brands. Every day, from more than 40 countries and across 6 continents, our staff delivers next generation customer experience and helps companies better connect with their customers. We create better business outcomes and differentiate our clients through technology, design, data, process, and people.