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Inside Sales Representative

3 years ago   Marketing & Communication   Bengaluru   740 views Reference: 4542
Job Details

Inside sales

– Act as a first interface of Brick&Bolt.

Customer Analysis and move services request and move them forward in the conversion pipeline. - Consistently outperform sales and revenue goals

- Customer Engagement and Operations

- Manages Service Requests and make sure that customers are engaged through the life cycle of Service Request

- Process Oriented

- Data centric in approach and come up with the smart & efficient processes for amazing customer experience.

- Tracking - Tracks each service request and make sure that the related tasks are accomplished on time.

- Work with the Product team and provide the inputs to improve the interface, for better customer support and customer experience.

- Owning service requests and work on them end-to-end to convert them to the projects.

- Amazing communication skills

What you should have :

- Very high energy levels and do whatever it takes to creatively and effectively achieve your goals

- Experience and passion for engaging with customers, helping to create a culture that fosters perpetual improvement

- Clarity of thought and communication - Past experience in customer engagement and inside/outside sales - MBAs preferred. - Past experience working in construction or real estate domain is a plus

- Kannada Proficiency is a must

Company Description
Brick&Bolt is an e-commerce platform that uses cutting-edge technology and state-of-the-art systems and processes to make home and commercial construction absolutely simple, transparent and reliable for customers.