General Manager

Location: Patna, Bihar

Job Overview:

We are seeking an experienced and dynamic individual to join our team as a General
Manager for our Fitness Center & Cafe in Patna, Bihar. This is an exciting opportunity
for a motivated professional who is passionate about health and wellness, customer
service, and managing a thriving business. As the General Manager, you will oversee
all aspects of the Fitness Center & Cafe operations, including staff management,
procurement, housekeeping, hiring, outsourcing, customer support, social media
marketing, general marketing, upkeep, and more.

Responsibilities:
1. Staff Management:
• Oversee the recruitment, training, and performance evaluation of all staff
members.
• Foster a positive work environment that promotes teamwork,
professionalism, and employee growth.
• Create and implement effective staff schedules to ensure smooth
operations.

2. Procurement:
• Manage the procurement process for the Fitness Center & Cafe, including
equipment, supplies, and inventory.
• Establish relationships with vendors and negotiate favorable terms and
pricing.
• Monitor inventory levels and ensure timely replenishment of stock.

3. Housekeeping:
• Maintain high standards of cleanliness and hygiene throughout the Fitness
Center & Cafe.
• Develop and implement effective housekeeping procedures to ensure a
safe and inviting environment for customers and staff.

4. Hiring and Outsourcing:
• Manage the recruitment and onboarding process for new employees.
• Evaluate staffing needs and make strategic decisions regarding
outsourcing requirements.

5. Customer Support:
• Ensure exceptional customer service by addressing customer inquiries,
concerns, and complaints promptly and professionally.
• Implement strategies to enhance the overall customer experience and
increase customer satisfaction.

6. Social Media Marketing and General Marketing:
• Develop and execute marketing campaigns to promote the Fitness Center
& Cafe.
• Utilize social media platforms to engage with customers, increase brand
awareness, and drive customer acquisition.
• Collaborate with marketing agencies to create impactful marketing
materials and advertisements.

7. Upkeep:
• Oversee the maintenance and upkeep of the Fitness Center & Cafe
facilities, equipment, and landscaping.
• Coordinate with maintenance staff and contractors to ensure timely repairs
and maintenance.

Qualifications:
• Bachelor's degree in Business Administration, Hotel Management, Hospitality
Management or a related field (preferred).
• Proven experience in a managerial role, preferably in the fitness, hospitality, or
retail industry.
• Strong leadership and interpersonal skills.
• Excellent organizational and time management abilities.
• Demonstrated ability to drive sales and meet financial targets.
• Proficient in social media platforms and digital marketing techniques.
• Knowledge of health and safety regulations.
• Ability to work flexible hours, including weekends and holidays.

To apply, please submit your resume and a cover letter outlining your relevant
experience and why you are the ideal candidate for this position. We offer competitive
compensation and benefits package.

Please contact MS Gunjan HR 'Mobile no' Given below.