Roles and Responsibilities :

• Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries.
• Understand the need of the patient/visitor regarding enquiry, booking, appointment (COC/SQ) or report delivery.
• Ensure communication to patient of test preparation, rate, appointment & reporting time.
• Ensures availability of prescription from patient by efiling and retrieving patient records.
• Avoid duplicate Patient ID/Doctor ID creation in AX, by making required enquiry.
• Ensure to collect full test charges against the SR created.
• Ensure proper document collection for Corporate & Credit customers
• Ensure proper reconciliation at shift closing with shift in-charge. (Cash/card slips/ UPI/ documents)
• Take proper handover of image/graph/slide with patient name & SR no.
• Helps patients in distress by responding to emergencies.
• Protects patients' rights by maintaining confidentiality of personal and financial information.
• Maintains operations by following policies and procedures.
• Contributes to team effort by accomplishing related results as needed.

Desired Candidate Profile : BHM, B.Sc in Hospitality Management, Hotel Management

Contact - Mandakranta Sinhamahapatra - HR

This is a walk-in to proceed further contact HR at the venue on date and time mentioned.

We are hiring for the best diagnostic-0 Suraksha Diagnostic for Durgapur location. Interested candidate can ping.