Executive - Reservation Fresher's job

Designation: Executive - Reservations

Department: Reservations

Location : Gurugram

Educational Qualification: MBA/PGDM (Any Stream),Graduate (Any Stream except B.Tech), 12th Pass
Job Responsibilities:

* Handling inbound and outbound calls of external / internal customers pertaining to bookings, reschedulements, queries, complaint handling and facilitation over the call.

* Responding to queries pertaining to airline regulations, assisting customers on their travel plans.

* Adherence to departmental productivity standards

* Offering/ selling competitive prices & packages to customers , as and when required.

Required Skills :

* Good verbal communication skills in both Hindi and English.

* Confidence and ability to handle passengers and provide only the best customer service.

* The candidates should be willing to work in rotational shifts/ 24 x 7 Operations

Benefits - 1) Incentives

2) Pick-Up/Drop Facility

Kindly report at the below mentioned address and other details and do carry a copy of below listed documents:

1) PAN CARD

2) ADHAAR CARD/PASSPORT/VOTERS ID CARD

3) 10th, 12th & Graduation (Mark sheet/ Certificate)

Age Criteria - 18 Yrs - 28 Yrs

Dress Code - Formals

Spicejet Ltd is an India-based company engaged in transportation of passengers by air. ... It provides air transport services for the carriage of passengers and cargo. The Company is a low cost carrier (LCC) operating under the brand name of Spice Jet in India.