DMC Executive Fresher's job

Preferred: Candidate with Good Communication Skills

Job Description

• Ensuring branches same day delivery % for all products as per operation SOP
• Monitoring delivery quality of each franchise under that branch
• Monitoring of delivery percentage and ensuring that the achievement levels must be >95% as per Operation SOP.
• Ensure Checking of Delivery run sheet and understand the No Delivery (NDR) & No Info scenarios. Work towards closure of the consignments.
• Identifying and validation of root cause for Return to Origin (RTO), Misroutes & update the Branch Manager accordingly.
• Monitoring critical regulatory and process compliances and ensure the team at the floor understands them and work towards managing process compliances
• Ensure Quality checking of DRS and physical audit of consignment delivery
• Handle queries on delivery inquiry from the Ops Processing teams
• Coordinating with the franchisees/ops team members on regular updates of the consignment processing and deliveries
• Ensure preparation and analysis on daily Ops reports on intranet or tableau
• Troubleshooting data related issues in the branches and coordinating with IT to resolve them on priority
• Effective record management, as per statutory norms, of delivery run sheet for faster retrieval.
• Management of Proof of Deliveries (POD) copies and their movement back to the booking location
• Ensuring franchise data entry by mobile or on FR Home page as against centralized data entry.
• Responsible for Quality of data captured on DRS.
• Flash reports to Branch teams on the assigned KPIs and ensure that proper focus is given to the areas which need further improvement
• Ensure training activities on the branch on standard SOPs and Key KPIs with the help of Branch managers.

Contact - Shini Jijo

This is a walk-in to proceed further contact HR at the venue on date and time mentioned.

Established in 1990 and headquartered at Bangalore, DTDC has 7 Zonal offices, 20 strategically located Regional Offices and over 430 operating facilities spread across India. DTDC has now embarked upon its journey of transforming its identity from an Express Document Player to an Integrated Parcels driven business through its strategic partnership with Geopost's DPD group - Europe's second largest Parcels Delivery player.