Customer Support Executive Fresher's job
3 years ago Marketing & Communication Bengaluru 547 views Reference: 5993Job Details
Roles and Responsibilities
Build sustainable relationships of trust through open and interactive communication; Identifying and assessing customers needs to achieve customer satisfaction Maintain records of customer interactions, customer accounts, and file documents.
Provide accurate, valid and complete information to the customer by using the right methods/tools.
(FRESHERS WITH GOOD ENGLISH COMMUNICATION SKILLS WILL ALSO BE CONSIDERED, TRAINING WILL PROVIDED FOR THE POSITION).
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents.
Maintain positive & professional attitude to clients.
A Customer Service Executive usually performs many of the following tasks:. Identifying new opportunities. Interaction with customers. Processing customer orders. Supporting sales and development departments
Interact with customers on daily basis and document information shared by the customers on the CRM.
Desired Candidate Profile
Only hiring female candidates.
.Ability to communicate fluently in English
Ability to actively listen to what others have to say and restate information to ensure understanding; Provide complete and accurate information; Maintain professional business standards at all times.
Job Benefits & Perks
Attractive performance incentives and rewards on achieving goals.
Contact - rashmi - HR - Mobile number given below
This is a walkin - please walkin to the venue on the dates and timings mentioned in the post.
You can call to the HR on the mobile number given below.
