Customer Support Executive
3 years ago Marketing & Communication Gurgaon 742 views Reference: 4612Job Details
Locations : Faridabad, Delhi NCR, Gurgaon, Noida, Meerut, Bihar
Walkin Venue : Zoom ID -
Contact - Jayati Mahajan
Lenskart is Hiring for Customer Support Executives !!
Responsibilities:
- Manage large amounts of inbound and outbound calls and live chats in a timely manner
- Follow communication scripts when handling different topics.
- Identify customers needs, clarify information, research every issue and provide solutions and/or alternatives.
- Build sustainable relationships and engage customers by taking the extra mile.
- Keep records of all conversations in our call center database in a comprehensible way.
- Meet personal/team qualitative and quantitative targets
Requirements :
- Must Have Laptop/Desktop and Wifi .
- Should be comfortable to travel/relocate to Gurgaon .
- Must have good communication skills
Walkin Venue : Zoom ID -
Date: 4th January 2020, Monday
Time : 11:00 AM to 11:15 AM
Thanks And Regards
Lenskart Recruitment Team
Company Description
Lenskart.com is India's fastest growing eyewear company and largest eyewear company online. Lenskart’ s products range from prescription eyewear, branded contact lenses and sunglasses, all equipped with the customers' eye power. Co-founded by Peyush Bansal, Amit Chaudhary, and Sumeet Kapahi in 2010. Lenskart has a young and passionate team of 4000+ employees.