Customer Service Executive

Dear Candidate,

Join Globiva family and change your career into an exciting journey!

Now Hiring - Customer service Executive

We are hiring Graduate fresher's or Undergraduates with minimum 6 months of call center experience.

. Customer service Executive/ blended process

Job Description: -

Interface with Customers via Inbound/Outbound calls/Chats/Emails for the purpose of resolving routine problems with products or services like Internet, Desktop, laptop and Network Issues.

Roles & Responsibilities: blended process chat, mail, voice.

*Greet Customers in a courteous, friendly, and professional manner using agreed upon procedures

*Clarify Customer requirements; probe for and confirm understanding of requirements or problem.

*Troubleshoot Customer issues related to internet broadband, modem, router, etc.

Candidate Profile-

*banking, medical , pharmaceutical, etc.

*Any Graduate Fresher OR Under-Graduate / drop out / pursuing with 6 months Calling Experience.

*BE/B. Tech Fresher are eligible.

*Excellent verbal and written communication skills.

*Flexible with 24/7 Environment.

*Salary up to 17,000 to 28,000

Please contact MS kusharga Gupta HR 'Mobile no' given below.

We help financial services firms optimize new business processes and modernize global technology solutions. Globiva helps banks win in the digital economy and prepare for the future.