Customer Service Business Support, Diagnostics

Req ID : 304509

Do you want to join us in helping to fight the world's most threatening diseases and enabling access to care for more people around the world? At Siemens Healthineers, we pioneer breakthroughs in healthcare. For everyone. Everywhere.

We offer you a flexible and dynamic environment with opportunities to go beyond your comfort zone in order to grow personally and professionally. Sound interesting?

Then come and join our global team as Customer Service Business Support, Diagnostics to maintain highest customer satisfaction within the framework of Siemens Healthineers, Customer Services.

Your tasks and responsibilities:

• You will support and monitor data operation metrics and integrated dashboards.
• You will support strategic direction for Service.
• You will support DX digitalization to align with other SHS and DX support teams.

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Your qualifications and experience:

• You have a bachelor’s degree
• You have at least 1 year of professional experience within Service environment
• Preferably with experience in PowerBI
• You have experience in leading a team would be a plus; ability to lead, inspire and manage a team on individual contributors and professional

Your attributes and skills:

• You able to produce quality data driven analysis, proposals, and presentations
• You are a strong communicator
• Your ability to build sound working relationships internally and with customers will ensure success in this role
• You are proficient in English both written and spoken
• Working Location: Australia, China, India, Japan, Korea, Malaysia, Singapore. Relocation is not required.

Our global team:

We are a team of 66,000 highly dedicated employees across more than 70 countries passionately pushing the boundaries of what’s possible in healthcare to help improve people’s lives around the world. As a leader in the industry, we aspire to create better outcomes and experiences for patients no matter where they live or what health issues they are facing. Our portfolio, spanning from in-vitro and in-vivo diagnostics to image-guided therapy and innovative cancer care, is crucial for clinical decision-making and treatment pathways.

Our culture:

We are part of an incredible community of scientists, clinicians, developers, researchers, professionals, and skilled specialists pushing the boundaries of what’s possible, to improve people’s lives around the world. We embrace a culture of inclusivity in which the power and potential of every individual can be unleashed. We spark ideas that lead to positive impact and continued success.

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Siemens is a global powerhouse focusing on the areas of electrification, automation and digitalization. One of the world’s largest producers of energy-efficient, resource-saving technologies, Siemens is a leading supplier of systems for power generation and transmission as well as medical diagnosis. In infrastructure and industry solutions the company plays a pioneering role.