Customer Relationship Officer Fresher's job

Knowledge of local language and area with good communication skills local hire

Should be able to communicate in local language

Identify and conduct surveys of new working areas for group formation Conduct projection meeting and form groups

Conduct Compulsory Group Training of Groups

Fill relevant profile forms with 100% accuracy and collect supportingdocuments.

Make Customer House visits and cross verify the household assets detailsfurnished by the customer.

Conduct Center meeting as per scheduled time and day without fail andmaintain above 95% customer attendance.

Manage the total loans given out to customer.

Fill loan application form necessary documents for loan disbursement.

Conduct 100% loan utilization check within 7 days from the day ofdisbursement.

Motivate the customer for on time loan repayment.

Monitor the customer for better control over the program.

Retain customers & minimize dropouts.

Promptly resolve all enquiries & complain of CustomerMaintaingood relationship with customers and local people to improve the program.

Ujjivan Small Finance Bank Limited is a mass-market focused small finance bank in India, catering to financially unserved and underserved segments and committed to building financial inclusion in the country. Our Promoter, Ujjivan Financial Services Limited (UFSL) commenced operations as an NBFC in 2005 with the mission to provide a full range of financial services to the economically active poor who were not adequately served by financial institutions. On October 7, 2015, UFSL received RBI In-Principle Approval to set up a Small Finance Bank(SFB), following which it incorporated Ujjivan Small Finance Bank Limited as a wholly-owned subsidiary. UFSL, subsequent to obtaining RBI Final Approval on November 11, 2016 to establish and carry on business as an SFB, transferred its business undertaking comprising of its lending and financing business to our Bank, which commenced its operations from February 1, 2017. We are a scheduled bank included in the Second Schedule to the Reserve Bank of India Act, 1934Ujjivan Small Finance Bank has a diversified portfolio with branches spread across 24 states and union territories and a customer base of 4.72 million as of June 30, 2019. Apart from the network of branches, ATMs and Automated Cash Recyclers, we have a phone banking unit that services customers in eleven languages, a mobile banking application that is accessible in five languages as well as internet banking facility for individual and corporate customers. Our focus is to use technology as an enabler for our customers that allows us to customize and deliver products and services to suit their needs.

ABOUT US
It all started with an aim, an aim to value the true potential of real India. The people that strive day in and day out to run one of the largest agrarian economies in the world are residents of villages and districts where financial stability is still at an arms length.
We decided to change that by believing in their belief.
In 2015, Ujjivan Financial Services set out on a mission to utilize the full potential of the financially unserved population by aiding their development to procure a brighter future.
Ujjivan received the final license from the Reserve Bank of India on 11th November 2016, which allowed us to set up Small Finance Bank business in India with an experienced team of members ranging from ex-CEOs of leading nationalized banks and advisors to various financial organizations in the country. We believe in trusting the abilities, ambitions & dreams of our customers and strived to work for their development, one step at a time.
* A license authorizing the bank to carry on small finance bank business has been obtained from the RBI in terms of section 22 of the BR act 1949. It must be distinctly understood, however, that in issuing the license ,the Reserve Bank of India does not undertake any responsibility for the financial soundness of the bank or for the correctness of any of the statements made or opinion expressed in this connection.