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Customer Relationship Manager / Customer Relation Executive

2 years ago   Marketing & Communication   Hyderabad   401 views Reference: 14792
Job Details

Roles and Responsibilities

  • Building long-term relationships with key clients.
  • Addressing customer concerns and complaints.
  • Creating sales plans to generate revenue.
  • Act as point of contact for complaints and escalate issues as appropriate
  • Help sales team up-sell or cross-sell services and products
  • Study competition to find new ways to retain customers.
  • Collaborate with internal teams (e.g. CRE, senior management) to address customers needs
  • Leads Generation & Follow up on day to day basis.in all the stores

Desired Candidate Profile

  • Proven experience as a Customer Relationship Manager
  • Proven track record of meeting and exceeding targets
  • Background in customer service; industry knowledge is a plus
  • Experience tracking relevant KPIs (e.g. customer satisfaction)
  • Proficient in MS Office, with working knowledge of CRM platforms
  • A customer-oriented attitude
  • Excellent communication and negotiation skills
  • Problem-solving aptitude
  • Ability to work well with a team
  • Any Graduation with Proven Experience.
  • Experience in other retail Field

Perks and Benefits

  • Salary As per the Industry Standards.
  • Other Benefits as per Company Norms

Experience in Jewelry Retail is an added Advantage

Hiring for Customer Relation Executive JD as Fallows:

  • Greeting Customer
  • Helping Customer to wear jewelry
  • Maintaining CRM data
  • Looking for 1-2 Year of Experience.
  • Salary as per Company Norms

interested Candidates send your CV to MAil id mentioned in address

SUNDAY CLOSED

Contact - Swetha - HR - Mobile number given below

This is a walk-in to proceed further contact HR at the venue on date and time mentioned.

Please contact the HR on the mobile number mentioned below.

Company Description
Trusted Partner for Gold and Diamond jewellery
Sri Bhavani Jewels is a leading jewellery entity, winning the trust and patronage of customers since 1966. The company has grown up to its age-old values and tradition of uncompromising quality, unmatched craftsmanship and excellence in service, the company is spreading its presence across different markets in a phased manner.