Customer Relation Executive

Job description

Roles and Responsibilities

1. Maintain good relationships with clients so that the business can maximize the value of those relationships

2. Identify key contacts at potential client companies to establish and foster relationships.

3. Provide excellent service to maintain a positive reputation for the business

4. Resolve any customer complaints promptly and professionally.

5. Comfortable in call handling and giving the solution on mail or on call.

6. Collaborate with internal teams (e.g. CRM , Sales etc) to address customers needs.

7. Work quickly to address and resolve customer issues .

8. Elevate complaints and feedback to the relevant departments.

9. Comfortable in client handling directly or indirectly.

10. Able to handle front day to day desk operations.

Desired Candidate Profile

• They should be highly energetic and enthusiastic.
• They should possess good communication skills.
• Candidates from Real Estate industry will be given priority and other industry candidates are also welcomed viz, banking , insurance ,etc
• Ability to build, foster, and maintain positive professional relationships.
• Devotion to high-quality customer service.
• Excellent interpersonal communication skills.
• Keen analytical and research abilities.
• Knowledge of relationship management best practices
• Problem-solving and conflict resolution capabilities
• Willingness to develop an in-depth understanding of the business and related services
• Most proficient in English, Hindi
• Technology savvy
• Comfortable to handle the calls in odd timings.

SALES TARGET IS NOT ASSOCIATED WITH THIS PROFILE. COMPLETELY OPERATIONAL JOB.

ONLY WELL CULTURED FEMALES ARE ELIGIBLE FOR THIS PROFILE.

Contact - Neha - Mobile number given below

E- Square Homes Pvt Ltd is the leading urban real estate developer, specializing in the development, ownership, and operation of architecturally distinctive Villas, Plots and high-rises in Lucknow.