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Customer Care Executive Online Interview

4 years ago   Banking   Ahmedabad   170 views Reference: 3800
Job Details

JOB DESCRIPTION FOR CCE (Customer Care Executive) (Females Only below 30 yrs)

(2 Year Bond is Must)

Manages all customer communication with the appropriate level of etiquette, timeliness and professionalism.

Generate business and leads for new loans from new customers

Handle branch walk-ins for business generation

Generate referrals through existing customer base and walk-ins.

Meetings with HNI, corporate and institutional clients to promote gold loan proposition.

To handle customer requests and complaints and take it to closure.

Understand the need of the customer and cross sell other products accordingly.

Generate business and leads for other products like insurance, NCDs, gold coin etc.

Enter meetings, leads, conversions(self-sourced and referred leads) in play book/CRM daily

Conducting outbound marketing activities to ensure continuous Walk-In the branches and a regular graduate

Who Can Apply?

* Non IT Regular Graduates

* Age should be below 30 yrs

Documents Required :-

Resume + Work Experience Certificates + Educational Documents + Valid ID proof + 2 Passport size Photographs.

Interested candidates for the above positions may send there resume on

Date: - 12 OCT 2020 to 31 OCT 2020

Time :- 10.00 AM to 4.00 PM

Contact - Mr. Jaimin Jha

Perks and Benefits

Fixed Salary+incentive+bonus

Company Description
The Muthoot Group is a flourishing business empire that has pervaded into each and every big & small town of the country, is home to 20 diversified divisions and 5000 plus branches with a global presence and having 33,000 employees strong workforce. Over 3 Lakh customers visit The Muthoot Group branches every day. The Group has served over 48 crore customers (including repeat customers) till date.The Group recently celebrated 131 years of unblemished business excellence lending services to millions of underserved Indians leading to Financial Inclusion even in the most remote and rural areas of the country.