Continuous Improvement Manager

Req ID : 560958BR

The Finance & Admin Business Analyst is essential to the ongoing profitable operations for one of the most globally recognized and respected companies in the world. By overseeing our financial activities, you will enable IBM to continue to bring to market ground-breaking innovations such as Artificial Intelligence, Cognitive Solutions, Cloud Infrastructure, and Blockchain technologies, to name a few.

Your Role and Responsibilities

• As a CI Manager you would be responsible for identify and deliver improvement activity across the business through employing process improvement methodologies and the application of innovative thinking
• To work with key business stakeholders to build a continuous improvement environment. Facilitate LEAN/process improvement-based workshops to drive ideas and solutions
• To support the delivery of better value and greater efficiency through the identification and elimination of unnecessary complexity within business processes and identification of better ways of working
• To identify trends and process variations as part of establishing a continuous improvement monitoring system
• To take ownership of change initiatives from evolution/efficiency identification through to project delivery via internal governance and controls
• To actively monitor project risks to foresee/identify potential problems and proactively identify solutions to address in advance
• To ensure the business impact and project objectives/dependencies are identified, reported on and managed at all times

Required Technical and Professional Expertise

• Must have 10+yrs of Industry experience.
• Having 5+yrs of experience in driving Continuous Improvement
• Good understanding on F&A Domain
• Must have the Certification in Six Sigma Black Belt
• Strong Analytical & Communication Skills
• Ability to communicate with all levels within the organization
• Ability to influence decision-making
• Ability to implement relevant solutions to situational problems or changes
• Knowledge in Robotic Process Automation (RPA)
• Problem analysis and problem solving at both strategic and functional level

Preferred Technical and Professional Expertise

• Ability to bring market and leading practice insights in F&A operations.
• Preferred resources from ITES/BPO/KPO or Consulting industry with F&A CI and Automation experience.

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International Business Machines Corporation is an American multinational technology and consulting company headquartered in Armonk, New York, with more than 350,000 employees serving clients in 170 countries